Bodyshop - HUGE GLITCH! [Still working 17/05/11]!!

stephga23

Wondered if anyone could shed any light on this?

satsuma body lotion free
olive body butter free
moringa medium gift box £20
Satsuma shower gel £4

Total : £24
Discount : £5
Total : £19

I thought this should be £15?

Can anyone point me in the right direction to get sorted? TIA

Just_Plain_Jane

I'm rather pleased with my purchases, even if my cupboards are already bursting with Body Shop 'bargains'. I've justified it to myself by vowing to put some of the items away as gifts. Here's what I got:


Order Summary
Product Quantity Unit Price Total
Pink Grapefruit Shower Gel/Cream (86637) 1 GBP0.00 GBP0.00
Strawberry Puree Body Lotion (35106) 1 GBP0.00 GBP0.00
Pink Grapefruit Body Butter (11932) 1 GBP0.00 GBP0.00
Honey & Oat 3 In 1 Scrub Mask (68923) 1 GBP8.00 GBP8.00
Strawberry Shower Gel/Cream (88409) 1 GBP4.00 GBP4.00
Dewberry™ Bath And Shower Gel (85547) 1 GBP4.00 GBP4.00
Passion Fruit Cleansing Gel (83601) 1 GBP4.00 GBP4.00
Sub Total: GBP20.00
Discount: GBP5.00
Shipping Method -
Shipping Cost:
Order total: GBP15.00

I really hope we get all the freebies.

Just_Plain_Jane

stephga23 wrote: »

Wondered if anyone could shed any light on this?

satsuma body lotion free
olive body butter free
moringa medium gift box £20
Satsuma shower gel £4

Total : £24
Discount : £5
Total : £19

I thought this should be £15?

Can anyone point me in the right direction to get sorted? TIA

Try pressing the update button next to the shower gel on the checkout page repeatedly until the discount shows. Worked for me.

anna_grant

I do not need to place a 3rd order, I do not need to place a 3rd order, oh gosh....

sunshinedays

anna_grant wrote: »

I do not need to place a 3rd order, I do not need to place a 3rd order, oh gosh....

I keep telling myself this too!

Scillygirl7

Thank you for all the tips - just placed 2 orders!! (I WILL put some away as presents!!). The first took a while to get the 3 free gifts but once £20 of items were in the basket and the free products were updated one by one I got there eventually. At checkout it reverted back to having to pay for one of the items but updating the basket and clicking on the item again did the trick. Really pleased and had instant email confirmation for both orders. Fingers crossed!

Carina_Pieries

*Scottish*Lass* wrote: »

Now that's a very good question!! Anybody know?

From T&Cs:

Qualifying purchases can only be made and Gifts can only be claimed in-store.

That'll be a no then lol fab idea though!

My store (Folkestone) does, just bring in the confirmation email. However, the SA said its the manager's decision so some stores might not stamp the card for online purchases. I rarely go into the store now, I buy everything online especially with all the glitches and codes recently posted on here so big thank you all

Carina_Pieries

cherry6 wrote: »

How long do you think this stuff will last if its unopened? Just wondering how much to get, as I already have several unopened body butters etc to use first.

Me too but that didnt stop me . According to an SA in the Folkestone branch, unopened body butters last 3 years.

7roland8

Just worked out my three orders cost me £38.14.

I have bought 30 items which work out just over £1.20 each - sO can make nice gift packs with that!

katilou

Hi,
Do we know if this is still working as it is only showing the shower gel as free for me.
TIA