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smtp for utvinternet email account

m40
m40 Posts: 34 Forumite
Part of the Furniture
Hi
I am having problems trying to keep my email address with my old provider utv,having recently changed to talktalk and had my pc cleared of a virus I am now having trouble sending emails from my account, would be grateful for any help, have tried smtp.utvinternet.com but no joy.

Comments

  • D.A.
    D.A. Posts: 1,160 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You can't - you'll need to use talktalk's SMTP server. Very few ISPs will allow you to use their SMTP server if you're connected from another ISP (to stop spammers using the servers).

    Surely there's no particular reason why you would specifically need to use UTV's SMTP server though?
  • m40
    m40 Posts: 34 Forumite
    Part of the Furniture
    Thanks for your response, no reason just didn't want to have to change my email address.
  • gerdo
    gerdo Posts: 192 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    You can still send and recieve emails from your UTV account by going to utvinternet.com and logging into webmail.
  • D.A.
    D.A. Posts: 1,160 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    m40 wrote: »
    Thanks for your response, no reason just didn't want to have to change my email address.

    That's why you should use something like Gmail or Hotmail rather than an ISPs email address - you won't lose your address when you change ISP.
  • Try using your utvinternet email settings for the Incoming (POP) email server and the following for outgoing (smtp)
    • Outgoing mail (SMTP) Server: smtp.talktalk.net
      (if asked)
      Log on using SPA: leave unchecked
      Authentication: none
      Outgoing mail port: 25
      Use SSL: leave unchecked
    • Account name (Username): username@talktalk.net
    • Password: password
    I had to set the parents up with something similar with BT. It is possible but fiddly. BT make you log in and "allow" your utvinternet email through I don't know if talk-talk make you do that.

    Have a look at this link for info http://www.talktalkmembers.com/content/view/78/68/
  • m40
    m40 Posts: 34 Forumite
    Part of the Furniture
    Thanks Johnny, will give that a go.
  • Bigcammy
    Bigcammy Posts: 1,099 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It's all very well telling people to use Gmail or Hotmail, but I've had my UTV email account for more years than I care to remember and I have no desite to change it. I've used O2 and Vifgin at different times to relay my UTV email successfully so you should be able to do this ok.
    Norn Iron Club Member No. 252 :beer:
  • D.A.
    D.A. Posts: 1,160 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Bigcammy wrote: »
    It's all very well telling people to use Gmail or Hotmail, but I've had my UTV email account for more years than I care to remember and I have no desite to change it. I've used O2 and Vifgin at different times to relay my UTV email successfully so you should be able to do this ok.

    Why does it not surprise me that UTV Internet doesn't pull the plug on accounts when subscribers leave? :-)

    Anyhow, good point bigcammy, but you could of course also pick up your UTV email from Gmail, and start to gradually wean yourself off your ISPs email address. Horses for courses I suppose.
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