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Can anyone help ??
sleepali
Posts: 248 Forumite
Whilst searching for wine on the Tesco's website, I noticed that they had some excellent deals on certain wines i.e. 6 x 66 bottles for the 'normal' price.
I decided to purchase 4 different types of wine (3 of which were the 6 x 66 bottles) and paid for my order.
I was sent an order confirmation quoting all of the above quantities and I also took a screen print of my online order.
The wines were delivered today but I only received 1 x 6 bottles of each type.
I contacted tesco's immediately and they told me that there was an error on their website, they apologised and offered to take my wine back and give me a refund but that was it. I stressed that I had purchased 6 x 66 bottles of the 3 types but they would not budge.
Do I have any rights and if so, what are they??
I decided to purchase 4 different types of wine (3 of which were the 6 x 66 bottles) and paid for my order.
I was sent an order confirmation quoting all of the above quantities and I also took a screen print of my online order.
The wines were delivered today but I only received 1 x 6 bottles of each type.
I contacted tesco's immediately and they told me that there was an error on their website, they apologised and offered to take my wine back and give me a refund but that was it. I stressed that I had purchased 6 x 66 bottles of the 3 types but they would not budge.
Do I have any rights and if so, what are they??
0
Comments
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you ordered nearly 1,200 bottles of wine from Tesco??????0
-
So where's the party?
Are we all invited?
LOL!
GazWhen you lay turfs its green side up!0
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