Halifax crediting our account

Madge37

Hi

Wondered if anyone else who has got a mortgage with Halifax has received a goodwill payment of around £3,000 and credited to our mortgage account. They have made a payment as the original mortgage offer may not have explained certain details as clearly as it could have, for which they apologise. These details relate to a cap that limits interest rates rised that are based on the Halifax Standard Variable Rate. The cap has not been applied to our mortgage and will not apply to our mortgage in the future. The Financial Services Authority are aware of this matter. We have been out of a fixed rate and on a standard variable rate from May last year. Should we accept their gesture of goodwill. Any replies would be much appreciated, thank you.

PaulLuke

Yup,

Try reading this thread

https://forums.moneysavingexpert.com/discussion/3066112

which explains all about the issue with Halifax mortgages which your payment is related to.

curlygirl1971

Hi Madge

There is a thread about this

https://forums.moneysavingexpert.com/discussion/3066112

It's only my humble opinion but if don't accept the goodwill gesture in the hope that you personally would be able to negotiate a better goodwill payment.....I really can't see you getting anywhere. It was well reported in the financial press at the time and the arrangements were made after the Halifax had discussed the issue with the FSA

To me the terms were a little badly worded but I certainly understood them - so I view the goodwill payment as absolutely that and it was a lovely unexpected bonus!

Madge37

Thank you for your reply