Tesco Price Checker Thread #8

ps2659

timnlaura wrote: »

Just off the phone to a rather nice ca and they said that yesterday and today will be honoured. I even got a reference number to quote if i had problems and apparently they will officialy release something online later this evening. As i mentioned twitter i assume that is where she meant! She also said that it should automatically be doubled? We will see!

Tesco has confirmed its 'double the difference' price guarantee is dead despite an advert it placed in The Sun newspaper yesterday stating it is still alive.

raphanius

pricechecker for online shopping is refusing my details, do i have to wait for van man to get back to his depot or is the site faulty?

timnlaura

I understand that. Apparently half of cs are not aware of the tweet and their statement is going to be issued accordingly. Obviously tesco are not wanting to make a big deal of this.

No need to put it in bold as it has been repeated lots of times. Including on mse news.

JenniO

unless i'm wrong, i think the tweet disappeard .......do you still see it on twitter?

edit: yep found it now thanks!

michaels

My tesco also did not have turner reserve on the meal deal shelf but it was in the wine section (not marked as meal deal) but did work fine at the till so potential a RTD refund of £5.95 against a £10 spend or a DTD discount of £12

Legendmum wrote: »

LINK to meal deal http://www.tesco.com/groceries/SpecialOffers/SpecialOfferDetail/Default.aspx?promoId=A11013962

although they didnt haver turners in the fridge with it just wondering would it go through till ok?

EDIT - It seems to have disappeared on mine when I logged in! Maybe area specific? Worth a shot if you have DTD vouchers left anyways! May go back after the school run!

timnlaura

yeah i still see it. it was around 20 hours ago if that helps?

Legendmum

I have rang twice now and both people have said not honouring and wont discuss it further! END OF! I am not impressed!

my3kidsrmyworld

iv just phoned and was told put my receipt details in price check then if it comes back just the difference ring up and they will send out a gift card for the rest,fingers crossed they do!

m4rtin

We apologise for any confusion. The wrong advert was printed in Tuesday's edition of the Sun. This was entirely due to a third party error. Tesco have in no way changed our policy and will not be reintroducing double the difference.

We are still committed to bringing our customers the best prices possible and are happy to refund the difference if you should find your shopping cheaper at Asda.

However we do appreciate that this advert may have caused confusion and disappointment and therefore Tesco are happy to check receipts from shops on the 17th and up to 17.00 on the 18th May and refund double the difference up to £20.

Heres how :

Customers should enter their receipt into Price Check as normal. This must be done by Sunday 29th May 2011 for shops conducted on Tuesday 17th May 2011 or Wednesday 18th May 2011, before 17 :00.

Once the single the difference voucher is received customers should redeem in store as usual and keep the original receipt.

They should then post the original receipt along with a note of their email address and the date it was entered into Price Check. This needs to be received by Tesco on or before Monday 6th June 2011

Price Check Team
Tesco House
Maes-y-Coed Road
Cardiff
CF14 4TT

Our Customer Service Centre will check the date on the receipt to confirm it has been entered into Price Check.

If so, customers will receive by post a Tesco Moneycard for the original price check voucher amount up to the limit of £20, plus the cost of a second class stamp. This represents a total Price Check refund of double the difference. This will be returned within 7-14 days of submission.

kimmylee

OH! (big sulk) i wanted to go shopping after I visited the library! Boo.
But well done people for getting Mr T to cough up!