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Harrison Spinks Cruise 2000 Mattress - Advice Needed

Hello MSE

I have recently purchase a Harrison Spinks Cruise 2000 pocket spring King Size "firm" tension mattress, after going through numerous reviews advices on this forum and also visiting various local stores.

After using the mattress for last couple of months, on a sprung slats base, I find that the mattress is tending to "roll" towards middle. The "roll" does not go away even if I turn the mattress 180degrees around.

I was wondering if any one else have used harrisson mattresses before and can advice whether am I using the mattress in a wrong way, i.e.

1) should the mattress label be on the top or should it be at the bottom? Note that the literature that came with the mattress suggests that this is a "turn free" mattress therefore you do not need to turn it upside-down every so often. However, the literature does not mention which side is actually top and which one is bottom.

2) are these mattresses suitable for "sprung base" bedstead or only for a divan base? Note that I am using a brand new bedstead from a local retailer and the distance between two slats is no worse than other usual sprung slats bedsteads.

3) what would cause the mattress to roll in the middle? would this be because this is a firm tension mattress which together with the "arch" shape of the slats means that the mattress rolls towards middle or towards the edges?

After using the mattress for two months now, I feel like I am developing some back pain problem, and I am trying to figure out whether this is because of the mattress or because of some completely different reason.

I would much appreciate any advice on any or all of the above.

Comments

  • Pinkypants
    Pinkypants Posts: 1,337 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Mattress should be label side up.

    I'll post more tomorrow, when sober!!!
    Helping the country to sleep better....ZZZzzzzzzz
  • Haffiana
    Haffiana Posts: 733 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    You shouldn't put a pocket sprung mattress on a slatted base - the pockets are not properly supported and can sag. Get a piece of slotted hardboard (pegboard) cut in your local timber merchants (you will need two pieces for a kingsize) and lay it over the slats. If the mattress is not damaged, it should help.

    However, the mattress expert that used to be on these boards, would have said that a/ 2000 springs is too many, and means that they are small and weak springs, and b/ don't get a non turn mattress.
  • Pinkypants
    Pinkypants Posts: 1,337 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Can't really think why a mattress would roll towards the middle on a slatted sprung base, because as the slats "give" they would pretty much be in line with the centre support rail. Unless you a slightly built person and maybe the slats aren't given much, therefore leaving the centre rail lower then the slats.

    I would say that all modern mattresses are fine on a sprung slatted base as the slats are never that far apart.

    Keep spinning the mattress around head to foot every month and try and get the retailer out to have a look at it. It may be faulty, but it's hard to tell just from a written description.

    Final thing, sorry to ask, but is the bed frame built correctly? The base should look like someone's rib cage.

    Also don't worry that you have a 2000 count, non turn mattress, you have it already, so comments about not buying one are not needed.
    Helping the country to sleep better....ZZZzzzzzzz
  • Thanks for your replies.

    I called Harrison Spinks customer service today. They asked me to approach the retailer first to come and have a look before they can send an inspector.

    The bed frame is definitely built correctly, although I have some doubts about slats being too stiff - it took me 15-20 mins to assemble the frame but an hour or so to put the slats on them.

    I went to see the retailer last week (before my call to Harrison Spinks today). He suggested that it could be the bedframe and I should try putting some wooden planks or strips on top of the slats to see if that takes the roll away. I am hoping to have a go at it or the pegboard idea to see if that makes any difference.

    On a different note, would it be better to remove sprung slats altogether and use normal slats or even a divan type base (e.g using a reasonably thick wooden board supported on the bedframe at either ends).
  • Pinkypants
    Pinkypants Posts: 1,337 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The whole idea of sprung slats is the fact that they do give. So therefore they will be acting as a shock absorber making the mattress last longer, as the mattress isn't doing all the work itself. So in theory the sprung slats are better.

    But try a board and see it it makes any differenced.
    Helping the country to sleep better....ZZZzzzzzzz
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