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Payplan, cleardebt and debtadvisorycentre misleading info on Limitations Act 1980

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http://www.payplan.com/debt-news/2011/04/26/limitations-act-1980/

Interesting and very incorrect interpretation of the law.

Pretty appalling coming from such an organisation. :(

Some of the problems are getting information completely and factually incorrect, while others are perhaps due to just putting things in a badly phrased way?
The Limitations Act 1980 states that a creditor is usually not allowed to seek legal action against you regarding debt repayment if they have failed to maintain contact with you for at least six years.
If a creditor fails to maintain contact with you for six years or more in legal terms then the debt becomes “Statute Barred” under conditions set out by the Limitations Act.
We know that is not true.

It is acknowledgement in writing or payment by the person liable for the debt that restarts the 6 years.

Nothing whatsoever to to with the creditor "maintaining contact".

The creditor could write and phone every day of the entire 6 years and it would not stop the debt becoming statute barred.

Maybe that is just due to the person writing that failing to explain themselves clearly? Could well be so, but it is still misleading.

However, the later part below is completely and blatantly inaccurate and misleading with no such excuse.
What happens if they contact me after six years?

After six years of no contact with your creditor (and if none of the Limitations Act exceptions apply to you) if they then contact you, do not admit to the debt!

Once you admit to the debt then you are required to pay the debt back and the creditor can pursue further legal action against you.
Utter nonsense. :eek:

Most of us know that once a debt becomes statute barred, then nothing you subsequently do can unbar it.

The Limitation Act 1980 specifically states that:

"... a right of action, once barred by this Act, shall not be revived by any subsequent acknowledgment or payment."

So legal action would still be barred, even if you make a payment or acknowledge the debt once the 6 years has passed.
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Comments

  • Numpty_Monkey
    Numpty_Monkey Posts: 14,196 Forumite
    10,000 Posts Combo Breaker
    I hope you send Payplan a little note:T
    pointing out the errors:eek:
    you can phrase things better than most;)

    The information they have is so wrong and misleading :mad:
    is it illigal:eek:
    PROUD TO BE DEALING WITH MY DEBT NERD #869
    Numpty,Not sure why but I'm crying :o . Of all the peeps on this board you're the kindest & most supportive of all & I'm :mad: & :( for you all at the same time . Wish I was there to give you a big :grouphug: & emergency hobnobs
    xx
    DFD 5/1/16
  • Culex
    Culex Posts: 776 Forumite
    I hope you send Payplan a little note:T
    pointing out the errors:eek:
    you can phrase things better than most;)

    The information they have is so wrong and misleading :mad:
    is it illigal:eek:
    I wonder if my comment will pass 'moderation':
    The Infamous Culex on Your comment is awaiting moderation. April 26th, 2011 12:44 pm

    Have you ever read section 5 & 6 of the Limitation Act 1980?

    http://www.legislation.gov.uk/ukpga/1980/58

    I strongly suggest you do, as there is no way in which a statute barred debt could become unbarred.

    For Scotland, the relevant period is five years and the statute is the Prescription and Limitation (Scotland) Act 1973 – specifically section 6 and schedule 2.

    http://www.legislation.gov.uk/ukpga/1973/52/contents
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Culex wrote: »
    I wonder if my comment will pass 'moderation':

    Not any more. ;)
    Pages not Found, Error 404

    The page you are looking for no longer exists.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • Payplan_company_representative
    Payplan_company_representative Posts: 133 Organisation Representative
    Hi guys

    Many thanks for the comments and feedback regarding our blog on the Limitations Act. We’ve just taken that post down temporarily and we’re having a very close look at it to make sure that it is totally accurate and unambiguous, after which we’ll republish it.

    Thanks again
    Lizzy
    Official Company Representative
    I am the official company representative of Payplan. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • geoffky
    geoffky Posts: 6,835 Forumite
    good for you..but the person you employ to do this job should do it more..makes you look amateurish.
    It is nice to see the value of your house going up'' Why ?
    Unless you are planning to sell up and not live anywhere, I can;t see the advantage.
    If you are planning to upsize the new house will cost more.
    If you are planning to downsize your new house will cost more than it should
    If you are trying to buy your first house its almost impossible.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Hi guys

    Many thanks for the comments and feedback regarding our blog on the Limitations Act. We’ve just taken that post down temporarily and we’re having a very close look at it to make sure that it is totally accurate and unambiguous, after which we’ll republish it.

    Thanks again
    Lizzy

    Thanks for that.

    Sorry to make such an issue of it, but people depend on companies like PayPlan for accurate advice.

    Obviously blog posts aren't the most reliable place to source such advice, and if in doubt people should seek one-on-one help.

    However, not everyone takes that step, and many just take something like the info published today on face value without questioning it further, assuming it is accurate just because it is on your site.

    Also, there is enough misinformation out there regarding the English/Scottish Limitations Acts as it is, much of it perpetuated by debt collectors etc, so it's even more important for sources such as PayPlan to 'get it right'.

    I was also disappointed to see that post today, as PayPlan had previously had glaring inaccuracies in their Limitation Act article on the main help sections, and it took quite some time and effort to get PayPlan to correct that. So to see some similar misconceptions reposted all over again was somewhat galling.

    Anyway, thanks for taking notice. :)
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Seems that this scarily innacurate info went further than just PayPlan.

    http://www.cleardebt.co.uk/debt-advice/downloadable-debt-help-guides/out-of-date-debt/

    is a carbon copy repeating the same bullwarks. :angry:

    Doesn't say much for a debt company that can't even get basic things like this correct.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    If the creditor does not contact you (the debtor) for 6 years or more, you (the debtor) may be able to claim that the outstanding debt is Statute Barred under the conditions of the Limitations Act.

    Misleading.

    The creditor contacting you has nothing to do with it at all.
    Creditors can pursue an unsecured debt if:
    • Payment to the account or County Court Judgement (CCJ) has been made within the past 6 years.This includes payments from any people named on the credit agreement, not just you.
    • Contact has been made with any party named on the credit agreement. This can be by telephone, letter or email in order to request a balance or change details. An exception to this is contact for reasons to deny the debt exists.

    Contact "has been made with"?

    Twaddle. It is written signed acknowlegement from the debtor that counts. Nothing else.

    Telephone? :rotfl:

    Phone calls/emails do not count, even if recorded.

    The Act is specific. Acknowledgement MUST be in writing and signed by the debtor.

    If a creditor continues to chase a debtor when the debt is Statute Barred and the debtor has stated their intention not to pay the debt, the debtor may be able to claim harassment contrary to section 40 (1) of the Administration of Justice Act 1970.

    (a) That does not apply any more, as has been replaced by CPUTR 2008.
    (b) It is also against OFT debt collection guidelines, which is in a practical sense much more vital.
    If the creditor has previously taken you (the debtor) to court and a CCJ has been awarded, you (the debtor) will be able to use the Limitations Act 1980 to dispute the debt, if the CCJ is over 6 years old and no payments have been made.

    Again misleading, if maybe only by glaring omission.

    If the CCJ has been made after the 6 years when the debt was statute barred, then you can apply to have it set aside.
    What do you do if a creditor contacts you after 6 years or over?

    Don't admit to owing the debt. Once you acknowledge the debt (in writing) the time starts again and the creditor can use the legal system to enforce the debt. If part payment is made, even after a 6-year gap, the Limitations Act 1980 cannot be claimed until a further 6 years has passed.

    What a load of twaddle. :eek:

    Most of us know that once a debt becomes statute barred, then nothing you subsequently do can unbar it.

    The Limitation Act 1980 specifically states that:

    "... a right of action, once barred by this Act, shall not be revived by any subsequent acknowledgment or payment."

    So legal action would still be barred, even if you make a payment or acknowledge the debt once the 6 years has passed.

    Shame on you cleardebt for all of that.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • Hi Fermi,

    Thanks for getting in touch (I work for ClearDebt). We are looking carefully at this page and will be correcting it/bringing it up to date as quickly as we can - will let you know when the new version is up.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    edited 12 January 2012 at 3:32PM
    Rednelly wrote: »
    Hi Fermi,

    Thanks for getting in touch (I work for ClearDebt). We are looking carefully at this page and will be correcting it/bringing it up to date as quickly as we can - will let you know when the new version is up.

    Thank you for that.

    Sorry to be a pain and a bit forthright. :o

    Usually if I try the "softly softly" approach with companies, I get nowhere.

    I do however think that companies should check carefully information they put on their websites that has legal implications like this.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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