Thompson & Morgan GLITCH

rhosynbach

hi my 2 sets of vertical garden sets have arrived am really pleased tomato plants seeds and bags :j

Miss_Cakey_Bun

Well I am only waiting on my Patio Pea's now I got all the other items I ordered....Verticle Veggies arrived today and It was 5 planting Pouches, 2 packs of feed and wqater retaining granules and % packs of seeds and % tomatoe plugs...very pleaes just have to workj out how to plant it up as NO INSTRUCTIONS lol:o

startedsaving

Hi, just to say that I have also got everything now except the patio pea kit - actually I rang them this morning as i could not work out what they had sent yesterday, now realise it was the vertical veg kit - anyway, looks like i have got all the free stuff and the patio pea kit is still due to be sent out, so i am really thrilled, thanks so much. SS

KxMx

Thompson and Morgan don't send out dispatch emails and as mentioned plants/fruit are sent out when ready.

pandora205

Just to mention that (having lost my £5 voucher) T&M did email me one after I'd contacted them so it was worth getting in touch with them.

ganticus

My orders were cancelled and I was one of the early ones. Never mind. There's always next time.

tania-jo

I got this email from them -
Thank you for your enquiry.
Unfortunately, your order could not be processed. A programming glitch on our website meant that some individuals attempted to obtain goods without paying anything for them. Consequently we have decided not to proceed with any zero value orders in line with our terms and conditions.
We are pleased to say that improvements have been made to our website and you are now free to resubmit your order.
Please accept our apologies for any inconvenience that this may have caused.

With best regards,
Abby Mills
Customer Service Team

Doc_N

tania-jo wrote: »

I got this email from them -
Thank you for your enquiry.
Unfortunately, your order could not be processed. A programming glitch on our website meant that some individuals attempted to obtain goods without paying anything for them. Consequently we have decided not to proceed with any zero value orders in line with our terms and conditions.
We are pleased to say that improvements have been made to our website and you are now free to resubmit your order.
Please accept our apologies for any inconvenience that this may have caused.

With best regards,
Abby Mills
Customer Service Team

You can't say that's anything other than fair, can you? :T

tania-jo

Doc_N wrote: »

You can't say that's anything other than fair, can you? :T

No, certainly not complaining, I knew was chancing it!

a1cat

And the moral is: add a pack of cheap seeds next time ;-)