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Closemotor finance i've never seen my credit agreement is this right???

mazy_m
mazy_m Posts: 661 Forumite
Part of the Furniture Combo Breaker
Hi there,

Back in 2008 I brought a car on finance for 5 years. Recently i've been trying to get my debts etc into order....so I went to dig out all my information on this however when I looked at the paperwork it literally was just a sales invoice with the amount the car was worth and my deposit (which actually was wrong it was £300 not £100 that I paid).

So i've never seen a breakdown of what i'm paying for how much the credit is worth and what APR and the terms... If i'm paying anything back at the end after reading other forums on this i've noticed people have been told they have to pay at the end!!! however I wasn't told this.

Does anyone know is this sounds right to them...Should I have been given this credit agreement or had it sent to me and should I have been receiving anything every year or something to tell me how much I have left.

I only knew who this agreement was with by checking my Direct Debit online and seeing who it went to each month.

Can anyone advise me if this sounds odd to them or normal practice. How would I go about getting this information from them and should they have given it to me before now?

Thank you

Maz
A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."

Comments

  • zppp
    zppp Posts: 2,476 Forumite
    mazy_m wrote: »
    Hi there,

    Back in 2008 I brought a car on finance for 5 years. Recently i've been trying to get my debts etc into order....so I went to dig out all my information on this however when I looked at the paperwork it literally was just a sales invoice with the amount the car was worth and my deposit (which actually was wrong it was £300 not £100 that I paid).

    So i've never seen a breakdown of what i'm paying for how much the credit is worth and what APR and the terms... If i'm paying anything back at the end after reading other forums on this i've noticed people have been told they have to pay at the end!!! however I wasn't told this.

    Does anyone know is this sounds right to them...Should I have been given this credit agreement or had it sent to me and should I have been receiving anything every year or something to tell me how much I have left.

    I only knew who this agreement was with by checking my Direct Debit online and seeing who it went to each month.

    Can anyone advise me if this sounds odd to them or normal practice. How would I go about getting this information from them and should they have given it to me before now?

    Thank you

    Maz

    Request a copy of your credit agreement which will have all of that information. If they cannot find an original copy, they are allowed to reconsitute the agreement, which means entering the information, and leaving our signature off. But it does allow you to see the information you require.
    Best Regards

    zppp :)

  • mazy_m
    mazy_m Posts: 661 Forumite
    Part of the Furniture Combo Breaker
    Thanks ZPPP do I just email to ask for it or do I have to do it formally via a letter?

    Thanks again

    Maz
    A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."
  • Tixy
    Tixy Posts: 31,455 Forumite
    You need to do a formal request in writing (and enclose a £1 fee) - example template here http://forums.moneysavingexpert.com/showpost.php?p=11636295&postcount=5
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    kate_smith wrote: »
    My name is Mrs. Kate Smith. I live in Florida USA and i am a happy woman
    today? and i told my self that any lender that rescue my family from our
    poor situation, i will refer any person that is looking for loan to he gave
    me happiness to me and my family, i was in need of a loan of $75,000 USD to
    start my life all over as i am a single mother with 3 kids I met the GOD
    fearing man loan lender that help me with a loan of $75,000,he is a GOD
    fearing man, if you are in need of loan and you will pay back the loan
    contact him tell him that is Kate smith that refer you to him. contact Mr
    Robert via email: (westlingmicrofinance@yahoo.com) they give loan at %6
    interest rate if you are willing to pay back the loan at the duration
    period of time then you can get the loan from westling micro finance.

    Great! I'm going to contact Mr. Robert (or should that be Mr. Robber?) immediately, and tell him that I'd like to loan you $75,000 of my own money!
  • mazy_m
    mazy_m Posts: 661 Forumite
    Part of the Furniture Combo Breaker
    Just an update I rang them and told them this so they said they were sending one out...a week later no agreement ..... So I rang again they had me down at the wrong address this was the garages fault they'd put it wrong...the guy I spoke to was lovely and said he'd pop it in the post 2 days later it came and it was all fine so i'm guessing all my previous stuff about this went to the wrong address !!! ekkk!!
    A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."
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