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ciao payment missing#?

Sorry for this thread but it is on behalf of my mam.
She logged on to ciao to find that all the money she has earned has dissapeared.
She has emailed them and they emailed back with a different address :rolleyes: and she has emailed that address andhas heard nothing back.
Does anyone know why her earnings would just "dissapear?":confused:
official dfw nerd club member no 214
Proud to be dealing with my debts!;)
Why is a person that handles your money called a broker?!:confused:

Comments

  • libra10
    libra10 Posts: 19,960 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I would send another email to [EMAIL="info.uk@ciao-uk.com"]info.uk@ciao-uk.com[/EMAIL]
    and ask what has happened. It's probably just a
    technical problem.

    Good luck
  • Emmzi
    Emmzi Posts: 8,658 Forumite
    1,000 Posts Combo Breaker
    Mine's vanished occassionally and comes back after hiding :) Database error?

    But I cash in as soon as I can every time.. just in case!
    Debt free 4th April 2007.
    New house. Bigger mortgage. MFWB after I have my buffer cash in place.
  • cattie1
    cattie1 Posts: 2,068 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    She has had a reply and it was something to do with updating or whatever and money is back now!:rolleyes: ;)
    thankyou very much though.xxx:A
    official dfw nerd club member no 214
    Proud to be dealing with my debts!;)
    Why is a person that handles your money called a broker?!:confused:
This discussion has been closed.
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