Scotcall - would you accept this?

SkintnScared

Hi all

Ive been negotiating F&F settlements and have sent all letters out with the usual requirements i.e. update credit file, no longer chase for payment, zero balance etc

Scotcall have come back with the below email, just wondering if you would accept this?

'Thanks for attached, on looking at the account the last figure that was discussed with yourself on the telephone was £550.00. Our Client will not accept anything lower than this and payment must be paid on or before the 29/04/11. This will not clear the account it will show that the account was ceased with a full & final settlement agreement, outstanding balance will still remain although the client will not pursue it any longer.'

Just to note that I didnt agree/discuss anything on the telephone, this was what they said they wanted and I said to send it in writing...hence the email.

Just wondering if you would accept this as confirmation of F&F? I dont want to pay and then slip up?

Many thanks

SnS:o

SkintnScared

Oh, just checked my emails and theyve come back with another saying '

'Good Afternoon

The settlement figure on this account is £550.00. Please advise if you will be paying this.

S White'

Ive not even had chance to respond to the previous one yet....unbelievable!!!!

fermi

You need to separate out what happens to your liability and what is put on your credit reference files.

Liability.

- The payments is accepted as full and final settlement of the account.
- You will no longer be liable for the remainder, and it will not be chased, sold on, or passed to a 3rd party.

Credit Reference files.

- They will be marked to show that the account is settled/satisfied in some way, and that no further payments are expected.

(ICO guidelines say: "the entry must record the position adequately, for example, by showing that no further monies are expected and the account was partially paid.")

Any less than the above in writing on paper is not acceptable.

SkintnScared

fermi wrote: »

Any less than the above in writing on paper is not acceptable.

Marvellous thank you....I shall go back to them.

I presumme an emal confirmation is ok?

Regards

SnS

fermi

I would want it in a letter from the actual creditor or owner of the debt.

A letter or email from Scotcall saying "the creditor says this" has no legal basis whatsoever.

If they want payment by the 29th, then they have ample time to get that to you.

If they won't put it in writing, then you would have to wonder why?

fermi

One more point....

With all F&F offers, I think it's very important to run the wording of any offer past a professional debt councillor first.

We can give an opinion on here, but when you are taking about handing over that sort of money it would pay to not depend on advice on a forum.

National Debtline will normally give you an opinion: tel free 0808 808 4000

SkintnScared

Fab thank you, lets see what they come back with

Culex

fermi wrote: »

I would want it in a letter from the actual creditor or owner of the debt.

A letter or email from Scotcall saying "the creditor says this" has no legal basis whatsoever.

If they want payment by the 29th, then they have ample time to get that to you.

If they won't put it in writing, then you would have to wonder why?

Answer: They are a bunch of shifty shonks who cannot be trusted.

FTW

SkintnScared wrote: »

Hi all

Ive been negotiating F&F settlements and have sent all letters out with the usual requirements i.e. update credit file, no longer chase for payment, zero balance etc

Scotcall have come back with the below email, just wondering if you would accept this?

'Thanks for attached, on looking at the account the last figure that was discussed with yourself on the telephone was £550.00. Our Client will not accept anything lower than this and payment must be paid on or before the 29/04/11. This will not clear the account it will show that the account was ceased with a full & final settlement agreement, outstanding balance will still remain although the client will not pursue it any longer.'

Just to note that I didnt agree/discuss anything on the telephone, this was what they said they wanted and I said to send it in writing...hence the email.

Just wondering if you would accept this as confirmation of F&F? I dont want to pay and then slip up?

Many thanks

SnS:o

If you're thinking about F&Fs as a feasible option, discuss this only with the original client - Scotcall's merely a go-between, and cannot be trusted.

pebble65

If Scotcall are not the creditor, why not try writing directly to the creditior themselves and asking what they want on full and final settlement using the above terms?
Scotcall could say they will accept it but the original creditor may still consider the remaining debt still owed and pass it to a DCA to chase you for the remaining amount. If you deal with the creditor themselves a) you may get offered a better deal and b) Scotcall wont make any more money out of hounding you over the debt anyway.