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credit card monthly payment

Please can someone help me and give some advice, I am curently on a Debt Managment plan and one of my credit cards have not acepted my payment offer for a year now. I am paying them 7.00 a month but they are adding about 12.00 of intrest a month and I am not getting anywhere with them.
I really dont know what to do as I have written to them loads of times telling them about the intrest and my payments and they just are not doing out or stiopping the intrest. I will never get this paid off

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