O2 Pay Monthly Contract

SurreyLass1

Having gone BR on 28/03, I WANT to get rid of my expensive O2 pay monthly contract - I have about 18 months or so of the contract to run.

I know that O2 dont like BR's, and usually just cancel contracts (which is what I want). I got myself an O2 pay and go sim card, and have changed my number, but currently have both phones running (since the contract one is all paid up to date!)

I phoned O2 on 30/03 and told them, they said to email a copy of my BR Order through to a specific department email address, which I did that day. I have heard nothing.

Any advice / comments?

philnicandamy

Hmm not unusual for O2

ring or email your receiver let them deal with it

milothewestie

SurreyLass1 wrote: »

Having gone BR on 28/03, I WANT to get rid of my expensive O2 pay monthly contract - I have about 18 months or so of the contract to run.

I know that O2 dont like BR's, and usually just cancel contracts (which is what I want). I got myself an O2 pay and go sim card, and have changed my number, but currently have both phones running (since the contract one is all paid up to date!)

I phoned O2 on 30/03 and told them, they said to email a copy of my BR Order through to a specific department email address, which I did that day. I have heard nothing.

Any advice / comments?

it is the same of all unsecured debt pre bankruptcy,just show o2 a copy of your bankruptcy order and ask them to contact the or in future with any further letters,if you receive any more letters from o2 just send them to your or who will deal with it by writing to them and telling them you are bankrupt and to stop bothering you,just to add i found o2 to be really good about bankruptcy,changed me from contract and kept same number on payg was up and running in a few days,fair play to them they never bothered me again, hope that helps you and good luck in the future

SurreyLass1

I am not in debt to O2, so they are not listed as one of my creditors, the OR said he has no interest in them, as I dont owe them anything.

I just want shot of the contract, so I can live cheaper on a pay and go tarrif, rather than the v expensive monthly one I have had for donkeys years ...................

tigerfeet2006

If you had not paid the last bill they could have gone into the BR, that is usually what we reccomend doing if you want to get rid of a contract. Unfortunatly I think you are now stuck with it unless O2 do decide for themselves that they don't want you.

O2_Company_Representative

Hi SurreyLass1,

Have you had any response yet from our customer services? They should be able to provide you some assistance. Please keep us posted!

Thanks
Abs