river island

amcl

*pinkchick* wrote: »

I dunno if it's worth mentioning that in the past I have had ordered twice from the online River Island sale and both times had the main item cancelled after checkout. This left me with a couple of small items that id bought as an afterthought so I tried to cancel my order but they wouldnt let me! I got a rather abrupt response both times so I ended up paying £4 P&P for items barely worth that much in the first place!
If you can, I would shop the sale instore and dont risk getting the dreaded email cancelling a portion of your order!

If this does happen and you no longer want the small items, return them within 7 days of receipt, and by law you should receive your postage costs back too.

*pinkchick*

amcl wrote: »

If this does happen and you no longer want the small items, return them within 7 days of receipt, and by law you should receive your postage costs back too.

Thanks. Would of been nice if River Island had told me that at the time when I emailed them! :mad: If i return stuff to them i usually just take it instore so didnt know how the online returns worked!

loveabargain13

Went this morning to the lakeside store, not as good as online with dresses, shoes etc. but pleased with what I've got until I probably try it all on and its too big or too tight!