1st Credit

ZeitgeistWarrior

Hi

I hope I've posted this in the correct section. I am asking for a little advice.

I owed Untility Warehouse £57.00 which was billed after I moved out of a house 2 years ago. 1st Credit recetly wrote to me and said the debt had been passed onto them.

I am in the process of negotiating a final payment via their supposedly secure email service. There have been a few communications between me and them, and I was today awaiting their latest response to my offer.

However, today when I opened my email and saw an email from them I expected to read their reply, but the email contained the details of another person which had obviously been sent to me in error.

The details I am now in possesion of include, name, physical address, date of birth, email address and their long history of emails from the customer and 1st credit. This includes the amount they owe and the personal circumstances of the customer.

Surely this must be a breach in data protection, and if so what action could and should be taken against 1st Credit? I have emailed this person and let them know of the breach, but am wondering what other action can be taken either by myself or the injured party?

Many thanks

PNPSUKNET

doesnt it have a disclaimer?

nottoolate

ZeitgeistWarrior wrote: »

Surely this must be a breach in data protection, and if so what action could and should be taken against 1st Credit?

yes. it is.

1st credit should have proceedures in place to make sure that doesn't happen.

could report it to the ico but they probably won't do much.

the other person may be able to get some compensation out of 1st credit

similar case a few weeks ago where the person got an apology and £50-100? somethign like that.

ZeitgeistWarrior

Not sure what you mean by disclaimer?