Norwich Union Endownment £4k deficit at mo...is that a lot ?

dibbs26

Hi,
After pieces of correspondence backwards and forwards I finally got a letter today to say they are upholding my claim and offering me compensation......I originally started this back in February 2005.
They have based the compensation on if I had taken out an repayment mortgage and compared this amount with my actual endowment mortgage.
The figs are :
Endow Mort Val = £37368.46
Repay Mort Val if I had one = £26686.25
Difference between the above is £10682.21

Actual Endow Value as at 17/05/2005 = £5784.39

So the compensation value is £4897.82 (which is the difference the two mortgage amounts minus my endowment value).

Is the above reasonable and as there is a clear difference some 10k should they not refund that amount instead of half?

Scottish lizzie what do you think ?
Cheers