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Reclaiming my money that went to the wrong account

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  • Slowhand
    Slowhand Posts: 1,073 Forumite
    When I'm transferring a significant amount I always do a 'test' small amount first to ensure I've got the account details correct. It's far too easy to key in wrong account details.
  • Buzby
    Buzby Posts: 8,275 Forumite
    Absolutely! I am very aware that even numbers and codes that appear right may result in the funds disappearing, so a transfer of £1 confirms the data is correct.

    Indeed I found paying my utility bill my payment bounced back as invalid. EDF happily took the funds I sent for 7 years previously, but this one failed. Looking at my bill, the details of the recipient bank had changed, but did they tell me?

    The £1 test helps everyone!
  • Did any of you get your money returned? If yes what is the correct procedure?
  • redcard
    redcard Posts: 1,563 Forumite
    Part of the Furniture Combo Breaker
    Did any of you get your money returned? If yes what is the correct procedure?

    Nah, these people never bother responding with the outcome.

    And neither will you.
    Hope over Fear. #VoteYes
  • I am in a very similar situation as above. An error has been made and a substantial sum of my money has been paid into the wrong account. It appears to be my fault, but I have had very little help from either the bank transferring the money or my bank (where the money should be). I know the account number of the person and the sort code is the same as mine, so assumable the same branch. I have written, phoned, secure messaged my bank but to no avail. I have been advised to seek help from a solicitor - which would cost me to get my own money back!

    Does anyone know of the correct procedure, and has anyone above been successful in getting their money back?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Does anyone know of the correct procedure,

    The "correct" procedure is to transfer the money to the correct account. If you send it to someone else, you are reliant upon the recipient returning it. A solicitor cannot really help in any meaningful way and could end up costing you even more money.

    Read through this thread and digest it's content.
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