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Primus/New Call - no online bills & £1.50 paper bill fees start !!!
diamonds
Posts: 6,048 Forumite
My bills are no longer emailed from Oct 2010 & I cant access bills after login online....anyone the same after the takeover ?
Tiltle edited, see post 3
Tiltle edited, see post 3
SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe 
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No problems logging into latest bills at 18.57Child of a Fighting Race.0
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Update: got access
A £1.50 fee for non direct debit (they have these), £1.50 paper bill fee - last bill I got was online, they cancelled it and started sending them in Nov & the cheek they started billing me them form March with NO WARNING !!! Emailed for a credit/refund to my account......
NewCall - anyone ideas of who they are/were/from ?
ThanksSO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe0 -
Thanks noggin, £18.57 !! I never since 2007 have been over £6 LOLnogginthenog wrote: »No problems logging into latest bills at 18.57
BUZBYtheBuzz seems more appropriate !!! SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe0 -
NewCall - anyone ideas of who they are/were/from ?
Thanks
http://www.newcalltelecom.co.uk/new-call-telecom-acquires-primus-uk.html0 -
Thanks Ypaymore, I was looking for New Call info & where they came from/history, I already saw that page but looks like its staff or management buyout, backend staff were retained on a "contract" until I guess what time all is outsourced to India like customer care were or are they refering to the India staff already on contract LOLSO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe0
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£1.50 fee for non direct debit (they have these), £1.50 paper bill fee - last bill I got was online
I had these charges too, they have said they are waiving them now. Waiving isn't the word I'd use as it's not as though I had requested non DD or Paper bills in the first place.
Hopefully they will actually credit my account as promised.0 -
Hope so R34GTT I emailed yesterday and no reply, I wont make payment for the next 7 days to give them time to adjust my balance due, then I will pay the amount minus the £3.00 by requesting they call my mobile to do such and discuss the matter.SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe0
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