Frontier on behalf of Anglian Water

Glitterari

frontier - a debt collection agency, left a message for me on my work phone asking me to call back quoting a ref number.

I phoned and quoted the number. They asked me to confirm my name and address details which I refused to do, as I don't have any dealings with Anglian Water nor Frontier and I don't know how they managed to get my work phone number (I work for the council).

They did tell me that the debt was for someone with my surname and someone who's name I don't know. I asked if they could tell me the town of the address the debt was registered to and they said a street and a town I have lived in before. This would have been back in 2004/2005. When I lived here, I was a lodger renting a room in a house with the landlady who lived there. All my bills were inclusive of the rent, so my name was never on any utility bills. I didn't confirm that I ever lived in that town and ended the call pretty quickly because I don't know what it's about and told them to send me a letter if they have my address details, which they have said they already have.

So i'm a quite worried about this now...and don't know how to proceed....anyone any ideas?

Hannah_10

They're out of order on more fronts than you can shake a stick at. First thing you need to do is read this. oft664 - Office of Fair Trading

Glitterari

Thanks for that - will have a read through it.

Glitterari

Anyone got any advice on how I should proceed next? or do I just leave it?????

Hannah_10

It's not your debt.
Even if it is, it's statute barred.
They're in breach of a fair handful the OFT guidelines on top of that.
And you've had nothing in writing.

Do nothing, and don't sweat it.

If you feel compelled to do something then check your credit files (all 3, experian, equifax and call credit) and see if any entries for it appear on your file.

jonjamie1970

What does the OFT article say that someone kindly linked for you ??????????

Mike_P_1971

Link in post #2 is now dead.

Interestingly it seems that Frontier Debt Collection is Anglian Water in house collection department

Website whois -

Domain name:
frontierdebtcollections.co.uk

Registrant:
Anglian Water

Registrant type:
UK Limited Company, (Company number: 2366656)

Registrant's address:
Henderson House
Huntingdon
Cambridgeshire
PE29 6XQ
United Kingdom

Registrar:
TUCOWS Inc [Tag = TUCOWS-CA]
URL: domainhelp.tucows.com

Relevant dates:
Registered on: 22-Apr-2010
Renewal date: 22-Apr-2012
Last updated: 12-Jul-2010

Registration status:
Registered until renewal date.

Name servers:
ns1.thinkco.com
ns2.thinkco.com
ns3.thinkco.com
ns4.thinkco.com

Disclaimer
WHOIS lookup made at 13:11:13 03-Feb-2012