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Debenhams website

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I always have problems with Debenhams website. The pages take ages to load and if I buy something It takes you back to the first page in the list. It's very frustrating. Does anyone have the same problems with this site?

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  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    petunia100 wrote: »
    I always have problems with Debenhams website. The pages take ages to load and if I buy something It takes you back to the first page in the list. It's very frustrating. Does anyone have the same problems with this site?


    Its not happened to me? I have ordered about 5 times this year off of them but never had any probs with the website.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • gem599
    gem599 Posts: 217 Forumite
    Part of the Furniture Combo Breaker
    I know what you mean... it doesn't remember where you were if you put something in the basket so you have to set the filters again. I find it frustrating too!
  • Yes, it's very annoying. And sometimes it lets you filter sizes, sometimes it doesn't ... haven't worked that one out yet.

    It's usually painfully slow for me also.
  • petunia100
    petunia100 Posts: 536 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    gem599 wrote: »
    I know what you mean... it doesn't remember where you were if you put something in the basket so you have to set the filters again. I find it frustrating too!

    Yes that's what happens to me. It always takes much longer to order with them than any other site that I use.
  • the free delivery on beauty club seems to work on all products. i bought some lego in the sale and it worked
  • boots_babe
    boots_babe Posts: 3,295 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I can't say I've noticed any problems. However if I am ever looking through a very large section with hundreds of items, I usually right click and 'open in new tab' for any items I'm interested in.

    I'll scroll down the main list, do this a few times. Then check the individual tabs to see if I like the items. If I do, add to basket and close the tab down.

    Then flick back to my original listings tab and carry on. I much prefer this manner of shopping on most websites, and also far less likely to lose your place.
  • bcl999
    bcl999 Posts: 3,620 Forumite
    I always have the same problem when I use IE8 but it's Ok when I use Safari (on the same computer). Now I just open Safari if I visit the Debenhams site as I am too un-techie to find out what is causing the problem..
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