Credit File Clear-up

danedin

I got into a lot of debt years ago and had a Scottish Trust Deed. It started in August 2005 and was satisfied in August 2008.

I have been checking my credit file a lot more recently and I spotted a few cases where the lender had not updated the balance of my account to show 'satisfied', which I believe is the correct status for it to show.

I wrote to RBS and NatWest who both took prompt action to correct this and my defaulted balances with them now show as 'satisfied'. HSBC has not yet taken any action despite acknowledging my letter sent in December 2010.

I have a few questions that I'd be grateful for answers on:

(a) some lenders have recorded my default date as a date after I signed the trust deed, this means that my defaults with them will stay on my file more than 6 years after my trust deed ended, is this correct?

(b) what can I do about the HSBC credit file entry if they haven't replied or updated the credit reference agencies?

(c) is it likely I'll ever be able to get bank accounts (even basic ones) with some of these lenders again?

(d) RBS let me open an internet savings account with them last year despite being one of the companies that I defaulted on years ago. They closed it with no notice and took the £30 that was in it. When I complained they told me it was to offset debts with them. All the debts I had with them were included in the trust deed that was satisfied. Are they allowed to do this?

Thanks in advance for all your help.

fermi

(a) No. they should amend the default date to the start of the trust deed.

Works on a similar priciple to this: https://forums.moneysavingexpert.com/discussion/677875

Where the default date should be the start of the TD and the satisfied date should be the end.

(b) Write a very very strong reminder letter. Also dispute the entry on your report via the credit refernce agencies.

If needed, complain the the Information Commissioner

(c) Maybe, but there are an awful lot of other basic accounts.

(d) Depends very much on the legal status of the debt and what legal "remedy" the creditor has against it under Scottish general and insolvency law. Not something I'm that up on I'm afraid.

danedin

Thanks for your advice

danedin

I've got reports from Experian and Equifax, do I need to get one from Call Credit as well? Is it worth it?

fermi

You can if you want.

However, if you sort out the entries on your Experian and Equifax reports, then anything wrong on the CallCredit one will most likely be corrected anyway.