MBNA advice to stop phone calls

rog2

sandralovescats wrote:

My response from him was that until such time as I paid my arrears and the account was up to date they would continue to contact me in any way that they saw fit!

Just to echo what Sandra says - I also have complained, by email to customeradvocate office at MBNA. This had absolutely no effect on calls and threatening letters.
I think MBNA just want to say that they hold no respect whatsoever for the OFT guidelines, to which they are supposed to adhere, and who the hell are we to question their methods. :mad: :mad:
In my opinion, the whole scenario of 'harrassment' particularly by MBNA needs a test case - unfortunately most of those on the receiving end, of their wroth, do not have the means to initiate legal action.

OneSpike

Oh dear, not very encouraging Fortunately I'm now the proud owner of a SkypeIn phone number, ostensibly for the work I'm doing for Nathaniel's company but I might well ask friends and relations to call on that instead so at least I know it's worth answering.

oscar52

teabelly wrote:

BT also offer a service called anonymous call reject so if MBNA call from a withheld number it would stop them in their tracks. It does cost £4 a month but at least it would stop any calls from them until they figure out how to send out a proper caller id. Bonus is that it stops 99% of marketing type calls too :-)

Wanna bet on that?? They have a mobile phone to get round the problem.