Scotcall Please Help!

Evolution10

Hey , ive been looking for some information about this company i have had a mobile phone bill passed on from orange which i refused to pay for there such poor service and over priced charges the bill is now £600 and scotcall keep ringing and sending me letters , They keep ringing my landline number which is not my telephone number it belongs to my dad , ive told them to ring my mobile number if they want to contact me ,They keep threatning to come to my house for repayments

I payed them around £30 but i am recently unemployed and im only getting an income of £190 per month as im on job seekers allowence , Is there anyway i can get them to stop ringing my landline number as its used for important calls not scotcall ringing me all the time , Thanks in advance

bottleofred

Hi Evolution 10,

Send them the letter below and if they do continue to call, don't go through the security check when they ask for personal details and hang up the phone. There is also a letter you can send to prevent a doorstep visit, but send this one for now. Pay them only what you can afford and don't let them bully or harass you into paying more.

Good Luck

Red

Dear Sirs,

Account No: XXXXXXXX

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing. I have verbally requested that these stop, but I am still receiving calls and I now require all further correspondence from your company to be made in writing only. I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine. Be advised that any further telephone calls from your company may be recorded and used in evidence and I expect this harassment to cease immediately.

Yours faithfully

FTW

If you're on JSA, I'd say £30 a month is far too much. At the most, I'd go £1 a month and tell them they should think themselves lucky they're even getting that.

Benefits are the minimum amount (as set by law) that you can live on. It's hard enough these days without paying money for substandard service and rip-off charges.