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Bank refusing to let me fix

Hi

I called my bank wanting to switch from variable to fixed and was given the run-around. I was told I couldn't because I had missed some payments four years ago, that the policies were being reviewed and that I should call back in a few weeks! They were very vague and said that it had to do with risk-profiling. I can't see how this applies as I'm not looking to borrow additional funds. Just wondering if anyone else has had this problem or could offer an explantion.
Thanks
K

Comments

  • kingstreet
    kingstreet Posts: 39,436 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Banks move in mysterious and unfathomable ways.

    Remortgage?
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Perhaps the bank name would help. If its one with the best deals, but the pickiest criteria, perhaps they hope that a delaying "try again" is better for them, than a straight "computer says no, not with those missed payments", that leads to you going elsewhere...
    Act in haste, repent at leisure.

    dunstonh wrote:
    Its a serious financial transaction and one of the biggest things you will ever buy. So, stop treating it like buying an ipod.
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