Not debt free but the best board to answer Q

athensgeorgia

A couple of weeks ago I applied for a product with brighthouse in my own name. I checked my husbands emails a few days later to find an alert email off equifax to say he'd been credit checked by brighthouse which I thought was wrong. I rang my account store to query and they said they'd get back to me. The answer I got was they check your address not the person and that's why it was showing. I was under the impression you had to credit check a person but could check the electoral role. I've asked to escalate this and delete the search off the file as even though he is my husband he didn't give permission and i didn't even give his name. Should they comply?