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Ordering from Next online - beware

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piratefairy Posts: 4,342 Forumite

23 March 2011 at 2:47PM

climbgirl wrote: »

That is rubbish. Although Next are notoriously bad at not closing down accounts. Just keep persisting, in writing. And mention that you've reported them as well.

Good luck...

Thanks, the letter came from Head Office stating this was their policy, so I'm not sure it's rubbish. But maybe if I keep trying they will change this.

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