Canon i80 printer - paper won't feed

donquine

I've been struggling all morning with this printer, so thought I'd pick your collective brains.:)

The original owner threw out the manual, but it seems to be plug and play and it's installed its own driver (am using Vista). The printer was sat in a box for at least two years, maybe more and I guess may have issues because of that.

I cannot get the paper to feed through. If I print a test page, or send something to print from Word, nothing happens, other than a grinding noise which sounds to me like the printer is grumbling "I'm trying to pick up paper, but I can't."

That said, if I turn the printer off and on again and fiddle with some things, it picks up the paper, pulls it through and makes no attempt to print on it.

The printer obviously can pick up paper, just has no will to do so for me.

Any ideas at all?

macman

You can download the manual from the Canon site, that might help.
If it's been sitting in a box for 2 years with the ink carts in situ, they're going to be clogged solid. Running the deep- cleaning routine might work, but you'll probably need new carts.
Failure to feed is usually caused by paper debris jammed in the mechanism, or failure of the feeder (obvious though that might sound).

donquine

Thanks for your reply.:)

macman wrote: »

If it's been sitting in a box for 2 years with the ink carts in situ, they're going to be clogged solid. Running the deep- cleaning routine might work, but you'll probably need new carts.

I don't mind buying new cartridges if I can establish the printer works first, but I don't think I've got that far!

macman wrote: »

Failure to feed is usually caused by paper debris jammed in the mechanism, or failure of the feeder (obvious though that might sound).

I don't think there's a paper jam of any sort - if the feeder has failed, is that fixable? Or is this a 'throw it out and buy a new printer' situation?

donquine

macman wrote: »

You can download the manual from the Canon site, that might help.

Ta for the suggestion, but I've looked again and can't find one. The product is listed as 'archived' so I wonder if the manual has been taken off the website because the printer is so old now?

macman

Inkjet printers are not economic to fix, unless yo can do it yourself, so it's time to retire it.

donquine

macman wrote: »

Inkjet printers are not economic to fix, unless yo can do it yourself, so it's time to retire it.

Thank you.

macman

The user manual is on this link:
http://software.canon-europe.com/products/0010041.asp

donquine

macman wrote: »

The user manual is on this link:
http://software.canon-europe.com/products/0010041.asp

Thanks, I downloaded it and followed the instructions for cleaning the paper rollers - printer duly made some helpful noises then pulled a sheet of paper through, as it was supposed to.

Then tried to print a test page and it still refused to take any paper.

Does it sound pretty much dead to you?