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Dooyoo

I write product reviews on dooyoo but have been having trouble accessing it in the last 24 hours. Yesterday I could get on the site but not log in and today the site won't come up at all. Is anyone else having problems?

Comments

  • Yes, managed to get on last night but have had an error message all day today. I assume it's a problem their end and it's just a case of waiting it out!
  • I am getting the same. Although interestingly I did get a couple of email alerts from them last night telling me that my product suggestions had been accepted so some things are working their end.
    Won: Subscription to four four two magazine! A sachet of waterproofing agent for leather (not so excited about that one); BOGOF Greggs coffee, £20 redfoot shoe voucher,

    Eleventh heaven number 232
    1 2 :j 4 5 6 7 8 9 10 11
  • jandc6476
    jandc6476 Posts: 21 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    Have been trying to access my account since around 8om last night. Nothing but a timeout error.
  • R0CKY
    R0CKY Posts: 121 Forumite
    Yeh, same here, cannot access site.

    Must be a major issue, they'll be really suffering with a prolonged outtage like this.
    Rocky.
  • I got this from them just now with regards to a query I sent about a broken link.

    Dear XXX,

    thank you for your e-mail.

    Unfortunately our internet service provider experienced a massive system failure this week, resulting in both our internet in the office and our site being offline. We have already recovered internet functionality in the office, and are currently working with our provider to get the site back online.

    We appreciate your patience and hope to have everything back to normal very soon.


    Best regards,

    Your dooyooTeam
    Won: Subscription to four four two magazine! A sachet of waterproofing agent for leather (not so excited about that one); BOGOF Greggs coffee, £20 redfoot shoe voucher,

    Eleventh heaven number 232
    1 2 :j 4 5 6 7 8 9 10 11
  • R0CKY
    R0CKY Posts: 121 Forumite
    Thanks for that Speedy, I was wondering what was going on as the site pings and traces, but won't come up in a browser.
    Rocky.
  • When you access their global site, http://www.dooyoo.com/, the English, French and Spanish portals don't respond, the German one is working normally and the Italian site brings up the following message:

    Dear dooyooers,

    As you can see, we are currently optimizing our system. Everything will be fine as soon as possible. We ask you to be patient. Thank you for your understanding.

    Dooyoo Your Team.

    Anyone coming to the conclusion there is more to this than meets the eye?
  • There now seems to be a different URL that does access the site

    http://members.dooyoo.co.uk/
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