MYSTERY SHOPPING THREAD 19 - please don't mention client names or fees on here!!

lalli_pickle

Bah! Been knocked down to probationary status on RE. The reason? A survey I kindly agreed to redo for them because they'd accidentally uploaded the wrong survey for the job. New survey appears a week later, job date entered as the date I did the job a week earlier, instant 14 points knocked off my account for not submitting within 24 hours of job date. Head - wall moment!!!!

Just on the phone trying to get it sorted now. If I could have one wish with RE it would be that they automate less of their processes and get a human to check them for stupid issues like this (and the automatic reminder emails).

AlunJ

anyone know how long gap take to respond to an enquiry?

serendipity2706

AlunJ wrote: »

anyone know how long gap take to respond to an enquiry?

About Never

misssarahleigh

AlunJ wrote: »

anyone know how long gap take to respond to an enquiry?

If your in the right and it looks like they may have to pay you, NEVER

serendipity2706

lalli_pickle wrote: »

Bah! Been knocked down to probationary status on RE. The reason? A survey I kindly agreed to redo for them because they'd accidentally uploaded the wrong survey for the job. New survey appears a week later, job date entered as the date I did the job a week earlier, instant 14 points knocked off my account for not submitting within 24 hours of job date. Head - wall moment!!!!

Just on the phone trying to get it sorted now. If I could have one wish with RE it would be that they automate less of their processes and get a human to check them for stupid issues like this (and the automatic reminder emails).

I had 4 emails and a phone call message asking for a new till receipt photo, (I was out) logged on to do it, and, guess what? It was all sorted and payment due!

angel13

hello im hardly in here anymore as too busy doing other things and rarely get to MS - anyhow ive just got email about alerts thread and says ABA-i Meow - I have no idea which client this is as I dont have anything on my list for that and ive checked the add search to find a new client and cant so can someone PM me the details please

Lil_Me_2

cat shops lol.

pinklady07

Tudorc1 wrote: »

There usually is full reimbursement on those jobs - chase them

Thanks, I've sent them an email now. Otherwise I've just been paid in pain killers. I know mystery shopping is a bit of a headache sometimes but still!!

cheekychipmunk

angel13 wrote: »

hello im hardly in here anymore as too busy doing other things and rarely get to MS - anyhow ive just got email about alerts thread and says ABA-i Meow - I have no idea which client this is as I dont have anything on my list for that and ive checked the add search to find a new client and cant so can someone PM me the details please

Lil_Me wrote: »

cat shops lol.

I think the 'cat' shops are one of the ones that are added manually by aba-i . You won't find them in the add new client link.

hth

ButterPie_2

Gah. I'm meant to be doing a club phonecall for Bare, and I just can't work it out - am I meant to record the call myself? What number do I ring? I can't seem to find anything apart from the login details for the call recorder.