'no worries loans'

CHR15

LEEDASH wrote: »

What kind of action ? I did ring them but very very rude and they said write in and wait up to 30 days

STOP ringing them, are you really expecting them to be helpful??

FOZMCFC has already pointed you in the right direction to get your money back.

Nobody can help you unless you take the advice.

fozmcfc

Sorry to see they have taken the money out, but I guess it was to be expected.

Below is the advice to get the money back.

1. Important

(a) These terms and conditions form part of your agreement [snip] We cannot accept responsibility for you failing to read them.

(d) Your agreement with No Worries does not constitute a guarantee of a loan

(e) We do not offer loans or finance.


2. General

(a) We will act as your Credit Broker for the purpose of securing a loan or finance.

(b) We will endeavour to match your details with one or more of our associate companies immediately on receipt of your completed application and our administration fee ("the Fee")

(c) Unless you inform us differently, you agree to us using telephone, email, SMS, fax and/or post to contact you to discuss products and services without having first been expressly invited to do so.


5. Our Services and Fees


(b) Before we consider your application you must pay the Fee in advance.


(e) If we are unable to introduce you to a lender with whom you enter into a loan within the 6 months we act for you, and we have not provided you with any other service, then you have the right to repayment of the Fee less the sum of £5.00 which we are entitled to retain pursuant to the Act. Refunds must be requested in writing to avoid repayments being sent to a wrong address.


6. Cancellation

Under Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a refund. If you wish to cancel your application, you must write to No Worries Loans Ltd notifying us. In this event we will refund your fee within 30 days of the date on which we receive your written request to cancel your application. Any such requests should be made to: Customer Service Department, No Worries Loans Ltd, Tintern House, William Brown Close, Llantarnam Industrial Park, Cwmbran, NP44 3AB