Grrrrrrrrrrr - I don't think there's a solution...

jackieglasgow

That's impressive customer service

ubamother

very impressive that the manufacturer so easily admitted liability - unless there is a warning on the product presumably Metholatum will be paying for the cleaning solution, the new snuggie, and if the cleaning solution fails, the new sofa?

patchwork_cat

If it doesn't come out and you have accidental damage insurance it is not cheeky to claim at all - it is accidental damage.

Nonionic refers to the bond type in the product and surfactant is found in detergents that binds to fats. So eg stardrops power cleaner has less than 5 % non ionic surfactants. So look at all your detergents perhaps and find the one with the greatest %.

SnowBelle_2

Hi,
is it the dye or the whole fabric stuck to the sofa?
If it's the dye I may have a solution, but I will give you my example so you might compare.
I had a blue mobile phone cover and a cream leather suite I left the phone on the suite for a couple of hours when I picked it up I had an exact imprint of the phone cover right in the middle of the suite.
I looked it up on google and found a tip to use hairspray in it and rub gently with a clean dry cloth(I used kitchen paper)
it came off completely...this tip also works for biro on cream suites
BTW I did a check first on the back flap of the sofa to check for any reactions.
the recommendations were for light coloured suites.
HTH x

rachbc

ubamother wrote: »

very impressive that the manufacturer so easily admitted liability - unless there is a warning on the product presumably Metholatum will be paying for the cleaning solution, the new snuggie, and if the cleaning solution fails, the new sofa?

They haven't admitted liability - its the solvent reacting with the snuggie - you could just as well say the snuggie makers are liable for making them out of fabric so susceptible to solvents...I suspect a solvent based cleaner will get it off - but as others have said test on the back/ bottom of sofa first

Fruball

Whoaaaaa - Now I know why I would never ever use that deep heat stuff again - I tried it a couple of times and felt like my skin was melting... rather like your blanket.

Imagine if you used it on your skin and it reacted with your clothes..... :eek:

Get a real heat source, like hot water bottle or wheat bag - much safer

ceridwen

Perhaps peeps might like to try Tiger Balm instead of Deep Heat? Thats what I use personally in equivalent circumstances.

Now think perhaps I should go and google what the ingredients are to be safe. This is an old Chinese remedy - which, fortunately, has become available in this country in recent years - so I would imagine its more a case of "made with herbs" than "made with chemicals".

<Right...off for a quick google to see if I can find out....>

EDIT: Back again - and it IS natural. See:

http://www.tigerbalm.co.uk/history.html

Penelope_Penguin

ceridwen wrote: »

Now think perhaps I should go and google what the ingredients are to be safe. This is an old Chinese remedy - which, fortunately, has become available in this country in recent years - so I would imagine its more a case of "made with herbs" than "made with chemicals".

EDIT: Back again - and it IS natural.

...........but then again so is deep heat Active ingredients are menthol and oil of wintergreen - it IS natural :T

I believe that the Royal Society of Chemistry (of which I am a member ) is still offering a prize to anyone who can find anything not "made from chemicals"

Fruball

ceridwen wrote: »

Perhaps peeps might like to try Tiger Balm instead of Deep Heat? Thats what I use personally in equivalent circumstances.

Now think perhaps I should go and google what the ingredients are to be safe. This is an old Chinese remedy - which, fortunately, has become available in this country in recent years - so I would imagine its more a case of "made with herbs" than "made with chemicals".

<Right...off for a quick google to see if I can find out....>

EDIT: Back again - and it IS natural. See:

http://www.tigerbalm.co.uk/history.html

ahh yes! I forgot about trusty Tigerbalm - its great stuff - used to be so hard to find years ago but widely available now

Very comforting stuff indeed

ceridwen

Just googled ingredients of Deep Heat and found:
menthol - 5.91%
eucalyptus oil - 1.97%
turpentine oil - 1.47%
methyl silicate (ie oil of wintergreen) - 12.8%

Errr...that leaves about 80% of the ingredients not listed - unless someone has found some other site (ie that lists all of them).