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CCA request next step

Hello
I ma looking for some advice. I have searched but couldn't make much sense so ihave started a new thread.
I wrote to First Credit asking them for CCA, with £1 postal order and letter from here.
i have given them over the alloted time. They have not been in touch at all during this time. What are my next steps?
Sealed Pot Challenge # 1040 - Doing well :)

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