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Has anyone used Price Factor to buy appliances?

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They have best price i have found on a Bosch washing machine with free delivery but i've never heard of them.

thanks

Bill

Comments

  • Coopdivi
    Coopdivi Posts: 3,412 Forumite
    I'd be very wary about using a website which has no address on it. How do you contact them if something goes wrong?

    There's is an address on the Domain Registration:

    http://whois.domaintools.com/pricefactor.co.uk

    but, according to Google, it's a chemist's shop:

    http://www.google.co.uk/search?sclient=psy&hl=en&cr=countryUK|countryGB&client=firefox-a&rls=org.mozilla%3Aen-GB%3Aofficial&channel=s&tbs=ctr%3AcountryUK|countryGB&source=hp&q=97+Greenfield+Road+st+helens&btnG=Search
  • I saw that address to, That address is for St helens though and there telephone number is Bolton so does not make sense,
    I emailed them to ask if they had a shop i could go and see the products and they just said call us on this number..
    Does seem strange they would not post a contact address
  • zenseeker
    zenseeker Posts: 4,551 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why have you bumped a two month old thread to add something useless?
    We have removed your signature - please contact the forum team if you are not sure why - Forum Team
  • leicester27
    leicester27 Posts: 38 Forumite
    Hello,

    Brought a dryer from these guys, everything went like clockwork. Item was ordered with the 10 day free delivery option and arrived within two days and was even delivered on a Saturday. The delivery guys brought the dryer in then let me unpack it to check it before I had to sign for it. Delivery guys rang me the day before and one hour before delivery to confirm which was great. The dryer was as cheap as anywhere else but the free delivery did for me so they can out best in terms of price. Dryer was new and packaged as expected, worked when plugged in etc so no problems with that. However like most moneysavers have mentioned there is no fixed address given for these guys except the address near the pharmacy (see post above) somewhere in the terms and conditions, there was not even an address on the invoice. The payment went through sage pay as usual I used my credit card online as well so I was covered just in case things went pear shaped. If these guys could sort out some proper business contact details on there website they would have a good site that a buyer could have some confidence in. In my case they were efficient and delivered what they say they would. They have got good feedback (what there is off it), but if buying from these guys I would recommend paying by credit card until they have a fixed shop address or proper business address as it is unnerving not to have proper contact details especially after reading a post like this.
  • Terms and conditions copied from http://www.audiovisionsheffield.co.uk/shop/page/terms?shop_param=

    which is not a good sign
  • leicester27
    leicester27 Posts: 38 Forumite
    About three days after buying this item I had unauthorised payments taken from the credit card which I used to buy this item. The payments where refunded to me by the credit card company so I did not lose out. I cannot say who took those payments from my card and used my card details, as the card was used to set-up an Amazon account and purchase was made in France. But I would caution anyone buying from this site as it seems they use a non secure payment system and they claim to use SAGE pay. Unlike the SAGE payment system I used in the past I did not receive the standard emails I get from paying this way, also the standard VISA security system that asks me for a online password did not appear. (I cannot remember if the secure website thing appeared in the we address but worth looking out for anyone else using this site) So buyer beware. Shame I brought this item before reading this posting. Avoid companies that do not give contact details and always pay by credit card. It would be interesting to know if anyone else had a similar experience after buying from this site.
  • Bough an LG fridge freezer. No problems at all, Got a call back the next day for delivery arrangements and got it delivered as promissed.. Call center is a bit unprofessional but who cares as long as you save money and have your goods delivered ontime....
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