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I need help answering these "Give an example when you went above and beyond"

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  • GothicStirling
    GothicStirling Posts: 1,157 Forumite
    brightonman123 wrote: »
    anything that shows initiative, cost savings, or new sales potential can only be good..?

    Exactly.

    Providing above and beyond means the customer who has called out a repair man to fix a broken boiler, is the customer who thinks 'I'll use them again.'

    The repair guy who 'only does what his job profile says' leaves a customer thinking 'meh', and probably goes with a different repair man the next time the customer needs a repair done.
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