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Talk Talk won't Talk Talk!!!

Sorry to start a new thread but I live in hope that someone form talk talk will get in touch with me.

I have had nothing but trouble from you since you have migarated Tiscsali to talk talk system. No phone...No internet then it come back for a few hours then goes again.

When my phone was working on Saturday I spent 50mins being passed from dept to dept and getting no where and guess what now I have no phone line:(.

I have plenty of fault numbers.....

You have now charged me for services I have not had use of, when I was told that I would be compensated for loss of service.

I just want to get this sorted.

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Dido Harding CEO Talk Talk [EMAIL="dido.harding@talktalkgroup.com"]dido.harding@talktalkgroup.com[/EMAIL]
    Charles Dunstone Chairman Talk Talk [EMAIL="dunstonec@cpw.co"]dunstonec@cpw.co.uk[/EMAIL]
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • savemoney
    savemoney Posts: 18,127 Forumite
    Part of the Furniture 10,000 Posts
    I emailed Charles Dunstone about a complaint last year and t be fair the guy who deals on his behalf was great, cant shame the same about how the company operates though and wouldn't use them again
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