Spyware problem, stickies didn't help

Micdoh

I have spyware somewhere on my computer and it's tough to get rid of.

I've scanned with AVG anti-spyware, Adaware, Panda and Kaspersky.

AVG got rid of one last night but when I switched on today it was back.

Kaspersky keeps giving me warnings about it but can't delete it.

Panda identified sth but wanted me to buy sth to do it. It looked dodgy so I left it alone.

Details I have are that this is a Trojan downloader http://www.viruslist.com/en/search?VN=Trojan-Downloader.Win32.Zlob.alj

Also from the last Kaspersky scan in program files, Qualitycodec\isaddon.dll and from documents and settings qualitycodec.912.exe/stream

Also tried Housecall but when I tried to start scan, all internet pages closed inc housecall

I think it's coming from a codec I tried to download on Friday

Goitster

Have you tried switching off system restore, then scanning in safe mode?

Micdoh

what does that mean?

espresso

Micdoh wrote:

what does that mean?

It means that you didn't read the Malware removal sticky!

Goitster

Go to start, all progs, accessories, system tools, system restore...settings, then turn off.

Then reboot your machine tapping F8 you will have the option to go to safe mode. Don't panic.

Just run all your security software from there and see what it picks up.
Then reboot and switch back on system restore.

However if you have a usb keboard I don't think you can get into safe mode, perhaps someone knows different.

Chippy_Minton

Turn on/off System Restore: http://support.microsoft.com/kb/310405

Start computer in Safe Mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Browntoa

I'd use restore to go back to before friday first

Alfonso_Skinarelli

SmitfraudFix will clear that variant of Zlob up. It was updated on the 9th to cover the registry entries and files/folders.

It may be better if you posted a HijackThis log first though so we can see what else may be lurking.