First Direct incentive not paid

dave76

Has anybody with an existing First Direct ISA account managed to get the £100 joining bonus on the current account? I specifically asked them the question when I signed up for the current account in october and they said it didnt matter if I had an ISA and would still get the bonus.

I have just been told that because I already had an ISA then they wouldnt pay out! Currently writing a letter to them as I will leave on principle :mad:

Gav8

Yes, I had an ISA and a savings account.

They told me that as it was my first current account with them then I could receive the joining bonus, I got it about 6 weeks ago.

freemoneyrocks

I had an ISA with them which I transferred away, then transferred my current account to them. Waiting to see if I get the £100 at the moment. If I don't I'll try for the £100 leaving award.

JonnyH2

If anyone's interested I still have 2 referral cards for First Direct left...

The joining bonus for the current account is £100 plus there is a £50 referral offer, of which I will split equally £25/£25

so £125 in total.. (plus access to a 8% regular saver amongst other things)..

PM me if anyone's interested!..

Thanks,
Jon

dave76

thanks for the info

dave76

well top notch response from FD who have done a thorough investigation and decided they should have awarded me the incentive. Very apologetic lady called me yesterday and the incentive has now been paid :beer: It certainly pays to be persistent!

horngkai

does that means having an ISA in the past does not exclude one from the FD incentive?