walker and hammond

journ

[TEXT DELETED BY FORUM TEAM] [/quote]

Good for you :beer: It just goes to show these companys need to be closed down, I get the owner of these company's have a big house and they are living off our money :mad:
I got a phone call and the person said you have to phone this number and see if you have been giving the loan i asked why i had to phone ? I was told its a different deportment , So i did phone and the person was taking away for a very long time and when i asked why is it taking so long ? I was told don't worry you will get your money back on the phone call .
I got my phone bill and the call cost £60 :mad: BT could tell me the phone number so now i an trying to get this money back.

journ

Walker_&_Hammond wrote: »

At all times Walker & Hammond endeavor to find our customer’s the best possible solution for their individual circumstances. We work alongside some of the biggest names in order to be able to achieve this.

We do strive to provide excellent customer service at all times, with the best intentions to keep all our customers updated on their application efficiently and succesfully.

If anybody has any queries in regards to an application please feel free to contact me [EMAIL="mark@walker-hammond.co.uk"]mark@walker-hammond.co.uk[/EMAIL] and I will be happy to assist you personally.

Thanks
Walker & Hammond

COME ON YOU SAY YOU ARE THERE FOR YOUR CUSTOMERS SO WHERE ARE YOU NOW:mad: :mad: how CAN YOU SLEEP AT NIGHT

iolanthe07

approved in principal for a loan.

And it seems as if they can't even spell. In this context, the spelling is 'principle'!

leigh07

I applied for a loan with Walker and Hammond and was preapproved 3000. Unfortunatley the loan declined as there was something on my credit file. Walker and Hammond offered to look into this for me and get a copy of my credit file which i decided to do rather than just leave the whole application.
Walker and Hammond got a copy of my credit file and then contacted me to go through this and explain why i had declined. It wasnt that i had bad credit or ccjs it was because i wasnt on the electoral register. I registered on the electoral register and got it updated on my credit file with walker and hammond and they sent my details over to the lenders again and luckily i got the loan through them. If they tell you its declined cos of your credit file its not always bad as in my case it was as simple as being on the electoral register.

leigh07

journ wrote: »

COME ON YOU SAY YOU ARE THERE FOR YOUR CUSTOMERS SO WHERE ARE YOU NOW:mad: :mad: how CAN YOU SLEEP AT NIGHT

journ

journ wrote: »

You do not keep your customers updated:mad: You are so fast taking my money but your company will not answer the phone , i have sent so many letters and email's but i just get nowhere , You company has gone too far and i have said in my last letter i will take this case all the way to get my money back.
How can these people live with them self , HOW WOULD YOU LIKE IT DONE TO YOU.
As i said i have try ed for months now to get any kind of answer from your company so don't say you keep your customers updated:mad:

Leigh07 AS i said here i have phoned them so many time and sent them letters But all i get is sorry we didn't get your letters ( which i have made copy's) and when I DO PHONE THEM they give me a different phone number But i cannot get them to answer the phone so I'm back on the phone to Walker and Hammond .
I don't think there was any need for your reply and i have looked at there web site .
If you look on how many post's i have made you will see I'm not wasting my time on here ( you aren't going to get anywhere posting things on here. I'm pretty sure the time you are wasting posting comments on here you could be putting ot something more useful like checking their website for a contact number to ring them on] AGAIN THERE WAS NO NEED FOR THIS REPLY.:mad:

leigh07

Journ if you ring them ask for a girl called Rachel cos i spoke to her and she is really helpful and helped me all the way through my loan application. Whenver i rang up i asked for her

leigh07

Well i thought this was somewhere i can express my views so if my experience with them wasnt bad then why cant i tell other people?
Im just trying to help other people that may have problems

nobblyned

Of course! :rolleyes:

Mark gets criticised and doesn't reappear, but hey presto - up pops a satisfied customer!

supercat07

Nobblyned are you a customer of walker and hammond?