Morrison's quality going downhill

Malory

hellokitty08 wrote: »

I am also a list shopper and was fed up of writting a meal plan, and a shopping list, then getting to the supermarket and them having run out of half the things I needed.

Another thing that frustrates me as a list shopper is the way some supermarkets move things around every week so that people will walk by a display and grab something because it says BOGOF, but if you are looking for something specific it is never in the same place twice.

Well, I tried Sainsbury's today and it seems much cleaner and nicer, and the food seems to be better (shop was properly air-conditioned), but I will have to see what happens as the week goes on and I eat more of it.

Customer service was great. When I was looking for something on the shelf, a worker who happened to be putting things up apologised and moved her cart away without my asking her to.

Later on, I asked her where something was. Instead of just saying "It's in Aisle 9" which is all that I was expecting, she went with me to the aisle and pointed out the item to me.

To be fair, the store had surprisingly few customers - on a Saturday afternoon - which makes it easier to keep clean and means the staff probably aren't as rushed.

I don't mind. I hate having to deal with navigating through crowds.

bromsgrovebarry

Morrisons also do some very dodgy merchandising. I was looking for cheese, saw signs offering 380 gm of Cumbrian cheese for about £1.70. Below the sign was Lake District cheddar 400g. Not looking too carefully at the weights I bought the Lake District cheddar and after the usual till mess ups, I realised I had paid over £3.80 for the cheese. Seeing that the lake district is in Cumbria and the weights are almost identical, this is misleading and dishonest. Only the more expensive Lake District cheese was in the special offer section. A word with Trading Standards on Monday methinks.

lynzpower

If the chicken is green ( and its very obviously green, as opposed to any other colour) that is likely to be a sgn of Oregon Diseas/ Deep pectoral myopathy/ or green muscle disease ( all the same, different names)

this is a condition of the chicken when it is live.

It is not at all harmful to humans.

It is rarely seen as supermarkets discard this due to "image" however it is not harmful if it is green, and is still fit for sale and consumption.

MKBS

I, too, was diddled by the Lake District Cheese offer. It was in a completely different section to the Cumbrian cheese offer, with Buy One Get One Free along the shelf edge, but no other price information. Elsewhere in the store it was priced at £3.88 for 400g, but with no offer. The once-standard 400g pack size for cheese is being downsized to 380g, 370g and 350g; but that's a different sign of our times.

Morrisons frequently place similar, but not-on-offer products (e.g. a different pack size) in close proximity to the offer signs when a product on offer is unavailable.

I rarely have the choice to shop elsewhere and do not like to feel my main supplier is constantly trying to trick and cheat me.

ian1969uk

I was in Morrisons today, and they had a sign for the Cumbrian Cheddar at half price, £1.94. When I checked my receipt, it had gone through for £3.88. I went to Customer Services, and they said the offer was due to begin on Monday, but as they had put the promotional signs up early, they refunded me the £3.88, so gave me the cheese for free. Can't say fairer than that.

In terms of quality, we find Morrisons to be spot on. Used to buy all meat and fruit/veg in Marks and Spencer. Had to change to Morrisons due to the recession and wage cuts at work. To be honest, neither me nor my wife have noticed any difference in quality between the two stores.

We will continue to shop in Morrisons.

Morglin

Malory wrote: »

I normally shop at Morrison's because they have a wide variety of decent food. I especially like their fresh fruit and veg.

However, since they have had their "price crunch" promotion, everything seems to have gone downhill.

For some background, I am a list shopper. That means I bring a shopping list to the store and buy only what is on the list. I try to purchase only healthy foods and high quality cleaning/paper goods that will last. If something is on my list and it happens to be selling for a cheaper price than normal, that's fantastic, but I won't buy something that I perceive to be unhealthy or of poor value, or that I don't need, simply because it's cheap or on sale.

Anyway, I've been noticing that since the price crunch has been going on, it has been very hard to find the items that I want on the shelves. And when I do find food, it tends not to be fresh. For example, this week I had to throw away two packages of organic chicken legs because they were starting to turn green when I opened the package (well before the use by date, by the way.)

I've also bought a bag of oranges that got mouldy the day after I purchased them - I refrigerated them as soon as I got home. (I probably should have known when I bought the bag on sale for 50p.)

While I don't mind spending more money for items of better value, I can't really afford to keep throwing away food.

Also - and this may be totally coincidental - when I went to Morrison's this weekend, I saw that all the regular cashiers were gone, and they had hired all new young cashiers. So I wonder if there is some sort of shake-up going on.

Morrison's has been very crowded lately since the price crunch has been going on; I assume they are attracting people who are more interested in cheap deals than quality.

I wonder if I should switch to Sainsbury's or if things will go back to normal once the price crunch is over.

It's been going downhill ever since it stopped being Safeway and was taken over by Morrisons.

Lin

EycplUK

Always have a chuckle when we see " this brands better than that brand " discussions !
Had a packing line outfit that supplied pre pack spuds to supermarkets , Start the morning run of 5000 Te**o brand spuds , then 5000 AS*A Spuds then 5000 Waitr**e spuds and carry on like that for days ! Same spuds , different bags ! Go figure !

telboyo

Funnily enough I don't like Sainsbury's, it is nothing to do with quality or price, I just find that everything is in the wrong place. I know that sounds silly but they never seem to have the same layout as other shops. If I do find my self in one of their stores it generally costs me less as I get bored with hunting around and leave without buying everything I need.
I actually prefer Lidl and Aldi because they generally only have one of each type of item I need so I don't have to make too many decisions!

My other half makes us go to Morrisons if we need to get a lot of stuff and their quality seems OK to me.

zzzLazyDaisy

I went to Morrisons on Friday for some lemons. The ones on the shelf but every net contained some squashy ones that were already mouldy. Not impressed.

Malory

Actually, I had been shopping at Morrison's for a long time and I liked it a lot until the beginning of this year. Good, fresh products at a reasonable cost. If you had asked me what the best supermarket was three or four months ago, I would have unhesitatingly said Morrison's.

Then suddenly, when they started the "price crunch" promotion, my local shop became very crowded and the quality of the items went downhill.

I suppose it differs by each individual shop. Some have gone downhill before others. Some are still good.

When I went to put my items down on the counter and saw that all my frozen items had thawed, part of me just wanted to walk out and leave everything.

I know that many store-brand items from different supermarkets come from the same source, but there is a difference in how they store them (I like the way that Sainsburys keeps their shop well air-conditioned) and how long they keep them in stock and on the shelves.