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First direct tracker - anyone got any feedback on them?

ricky1091
ricky1091 Posts: 16 Forumite
in Mortgages & endowments
Hi,

Been shopping around for a new mortgage deal and came across First direct as the best deal. Anyone had any dealings with them? I usually go to a broker who does everything for but they cant get this mortgage.

Thanks in advance,
Richard

Comments

  • R34GTT
    R34GTT Posts: 424 Forumite
    Their customer service as a bank is top.

    I have a tracker with HSBC (same group) and never had a problem and it was all set up over the phone and by post. That was 3 years ago.
  • Peelerfart
    Peelerfart Posts: 2,177 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Pretty much the same as R34GTT HSBC tracker about three years ago no problems.

    First Direct are often praised for their customer service - and I have a current account with santander so the differences for me are plain to see
    Space available for rent
  • originalmiscellany
    originalmiscellany Posts: 1,655 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Mortgage-free Glee!
    Pretty much the same as above too :)
    Really impressed with them in terms of phone service, internet access etc. Was with Smile before I changed to them and I really am impressed with them. No complaints at all.
    Feb 2012 - onwards MF achieved
    September 2016 - Back into clearing a mortgage - Was due to be paid off in 32 years in March 2047 -
    April 2018 down to 28.00 months vs 30.04 months at normal payment.
    Predicted mortgage clearing 03/2047 - now looking at 02/2045
    Aims: 1) To pay off mortgage within 20 years - 2037
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