HQHair gone into administration

vonlipsia

Sorry if this isn't the appropriate board, but if you were wondering where your HQhair order went, be doubtful it'll ever arrive! After chasing it up, I got this e-mail:

Full ViewRE: Order no. HQXXXXXX





[FONT=&quot]Hi,[/FONT]

[FONT=&quot]Thank you for your email, I can confirm that the company HQ Hair has now changed hands and all orders made before Saturday 15th January will need to contact the previous companies administrators which is shown below:[/FONT]

[FONT=&quot]Norman Cowan[/FONT]

[FONT=&quot]WILDER COE LLP BUSINESS RECOVERY, [/FONT]
[FONT=&quot]12th Floor, [/FONT]
[FONT=&quot]Southgate House, [/FONT]
[FONT=&quot]St George's Way, [/FONT]
[FONT=&quot]Stevenage, [/FONT]
[FONT=&quot]Hertfordshire [/FONT]
[FONT=&quot]SG1 1HG[/FONT]
[FONT=&quot]Main Tel: 01438 847 200 [/FONT]
[FONT=&quot]Fax: 01438 847 150; [/FONT]
[FONT=&quot]DX 6015 Stevenage; Internet: wildercoe are the administrators[/FONT]

[FONT=&quot]If you have anymore questions regarding this please contact us and we will be happy to help.[/FONT]

[FONT=&quot]Kind Regard[/FONT]




I bought a bunch of stuff in the 30% offer just after Christmas and still don't have it. I don't know what to do about unfulfilled orders, so if anyone else knows..? HQhair are now part of thehut group.
Anyway, hope this helps someone.

monkeypuzzle32

thanks, I havent ordered with them ut I'll pass it on


btw, how did you pay for it? if it was a credit card you'll be covered and *I think* your order should be honoured if it was before they went into administration-not 100% sure on that though so fingers crossed

cally120

Im glad I didnt do an order, hope you get your money back.

jenniewb

Wow! They were always one of the bigger brands! Am quite taken-a-back by that!

StumpyPumpy

I know nothing about this store (I comb my hair with a towel) but maybe the quote on this page might offer some comfort to those with outstanding orders:
whats-happening-over-at-hqhair
Specifically:

An official statement on the current HQHair situation:

Unfortunately HQ Hair went into administration last week. However in a bid to save the brand and the site it has been bought by The Hut Group. At the moment there is a holding site so some brands will not appear but the plan is to relaunch in a big way. HQ was a leader in the online beauty world and we want to keep it that way by investing in the technology and introducing exciting new hard-to-find brands as well as supporting those we currently stock. Please keep with us while we make the transition. All customer orders will be honoured and everyone will be looked after as always.
Kind regard
Hilary Andrews
MD

I can't verify the quote as real or anything else but it may be of use to someone.

SP