the book people

full-time-mum

bargainbasement wrote:

Free P&P no matter how big or small the order - Quote 578FPP. Expires 21st December 2006

This seems to discount 5 day postage to £1-75 unless you spend a certain amount, or maybe buy more than one item.

For 5-99 book set it told me 1-75 when I increased quantity to 2 it became free.

beachlou

Just had my order through and one of my books was damaged. I phoned the CS line and they said they would send me another one through and apologised. They didn't say if I needed to return the other one, just that the new one should arrive in 5-7days.
Do you think I need to return the damaged book or do I just keep it? It was a prezzie for my mum but would be ncie if I could keep the damaged one.

HOWMUCH

beachlou wrote:

Just had my order through and one of my books was damaged. I phoned the CS line and they said they would send me another one through and apologised. They didn't say if I needed to return the other one, just that the new one should arrive in 5-7days.
Do you think I need to return the damaged book or do I just keep it? It was a prezzie for my mum but would be ncie if I could keep the damaged one.

This happened to me once with Amazon and I got to keep the damaged book, wait and see what is stated on the invoice/order form when you receive your next copy. Someone else may already have had this is may be able to help you more. My undamaged book made a nice prezzie for one of my friends. I kept the damaged one.The damage would have annoyed me when I'd paid the going rate for it but when it became a freebie it didn't seem to matter much. lol

pesky_princess

I just used the code 578FPP for the free delivery no matter how big or mall the order... my order was for £6.98 and it applied the free delivery fine!!!
thanks alot!!! :j