Can I claim certificate of posting compensation for a freepost address ?

sirmarcus

Hi all,

I used a certificate of posting for a freepost address. Can I claim compensation from Royal Mail if the letter is not delivered to the freepost address ? If I can, I presume that I have to wait 15 working days before I can start the claim ?

Any advise would be appreciated.

McKneff

You need to look at the terms and conditions of 'certificate of posting'
Was there something of value in there.

I know you can claim a certain amount for a recorded or special delivery not delivered but not too sure about COP

sirmarcus

I have contacted Royal Mail, who have confirmed in writing that anyone can claim certificate of posting compensation from Royal Mail for any freepost address.

One-T

I'm afraid Royal Mail no longer offer compensation on freepost.

I sent an old mobile phone to one of the many websites that offer money for these but it was 'lost'

As I had successfully applied for, and got, compensation for a lost satnav a few years earlier (this was sent to Royal Mail's own tech-recycling firm SimplyDrop), I applied again but was turned down under the new rules as above

This was in May 2013