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Can I claim certificate of posting compensation for a freepost address ?

sirmarcus
sirmarcus Posts: 1,381 Forumite
in Reclaim mortgage fees, council tax, etc
Hi all,

I used a certificate of posting for a freepost address. Can I claim compensation from Royal Mail if the letter is not delivered to the freepost address ? If I can, I presume that I have to wait 15 working days before I can start the claim ?

Any advise would be appreciated.

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You need to look at the terms and conditions of 'certificate of posting'
    Was there something of value in there.

    I know you can claim a certain amount for a recorded or special delivery not delivered but not too sure about COP
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • sirmarcus
    sirmarcus Posts: 1,381 Forumite
    I have contacted Royal Mail, who have confirmed in writing that anyone can claim certificate of posting compensation from Royal Mail for any freepost address.
  • One-T
    One-T Posts: 1 Newbie
    I'm afraid Royal Mail no longer offer compensation on freepost.

    I sent an old mobile phone to one of the many websites that offer money for these but it was 'lost' :(

    As I had successfully applied for, and got, compensation for a lost satnav a few years earlier (this was sent to Royal Mail's own tech-recycling firm SimplyDrop), I applied again but was turned down under the new rules as above

    This was in May 2013
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