daughter: student loans and credit card company

dollybeads

Well done for getting all of that done, hope things are starting to improve for both of you. Dolly x

abby1234519

TessaHerts wrote: »

I think my post went astray so I am trying again: I (we) have just finished drafting letters to student loans company and natwest: as I am not certain that we have all her post, I wanted to get everything into writing, ask the exact situation and tell them we are getting advice from counsellors. I have also included the harassment letter to stop the phone calls.

I am particularly annoyed that looking at the requirements for proof of low income to defer pre-1998 student loans, they are particularly difficult for oeople on low income: especially if they work on short term contracts and as freelancers: made me furious - perhaps this is something for :money:the man himself?

Fingerscrossed!

All you can do is ask for clarifications I guess, make sure everything is in writing. First get permission sorted so you can contact them, then ask for statements. If she knows her customer ID, you can log on the website. Although I don't know if thats pre 1998, you might be able to get a password. I can do it and see my balance for the past two years

fermi

abby1234519 wrote: »

If she knows her customer ID, you can log on the website. Although I don't know if thats pre 1998, you might be able to get a password. I can do it and see my balance for the past two years

I think that only applies to the newer post 1998 loans. I certainly can't with my older loans.

Definitely get a set of loan statements though. They gave me on request a complete breakdown of all payments made, charges added, and interest added on request, going right back to the start of the loans. Didn't even have to SAR them for it.