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blue screen

Hi

I bought a new vaio laptop last month and several things are starting to happen...i can't see some tabs on facebook....i keep hearing a 'twanging' sound from the computer...and i keep getting a blue screen...see text below

not a good start to my new computer...anyone know the causes of bluescreen? Thank you.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8006A44B20
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010911-20373-01.dmp
C:\Users\Frank\AppData\Local\Temp\WER-39905-0.sysdata.xml

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Comments

  • WaxiesDargle
    WaxiesDargle Posts: 1,062 Forumite
    one more try with this...anyone any ideas?
  • closed
    closed Posts: 10,886 Forumite
    The xml file may have more details

    backup data and restore to factory settings. If it coincides with the twanging, run chkdsk on the hard disk
    !!
    > . !!!! ----> .
  • WaxiesDargle
    WaxiesDargle Posts: 1,062 Forumite
    thanks closed

    I'm not sure how to do any of that though

    cheers anyway
  • closed
    closed Posts: 10,886 Forumite
    read the manual/look on sony website
    !!
    > . !!!! ----> .
  • Have you any USB devices plugged in ? If so remove them and see if it goes away
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • forgotmyname
    forgotmyname Posts: 32,955 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No main error on the top of the blue screen?

    IRQ error or USB error or similar?

    Do you connect to the internet to diagnose the fault when you restart?

    What causes the error? Can you cause it to crash? Hotter than usual?


    Trying to think what caused mine to bluescreen on windows 7.. UTorrent i think?
    Censorship Reigns Supreme in Troll City...

  • im assuming here the old blue screen of death?

    sometimes your best just to re-install your operating system though its possible your missing some critical files

    perform the following:

    go to run and type cmd

    then sfc/scannow and hit enter and make sure ure os disk is present in your drive,

    :cool:
  • Go to Google and type Hirens boot cd, this saved my 3 year old vaio when it got the BSOD, would recommend to anyone, have now used it on 2 more older computers i had in house that i thought i would never use again because of blue screen, but an hour later and i am 2 computers up and a happy man even tho i will never use those computers, will be good for little brother to play on
  • WaxiesDargle
    WaxiesDargle Posts: 1,062 Forumite
    Have you any USB devices plugged in ? If so remove them and see if it goes away

    sorry yes...it said Bugscode-USB-driver...didn't have a uSB in though
This discussion has been closed.
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