HPI 15 day cool off period - what are the options

jonjamie1970

Eoan wrote: »

It's not really having your cake and eating it. It's up to the dealer to decide on how to sell the product. It's negotiating within the parameters that are available. If you are negotiating with the knowledge that the Right of Withdrawal can actually save you money, then the garage should be negotiating on the basis that the customer may exercise their right. They would need to make it less attractive for a customer to do so, if that means a reduction in margins then surely that's market forces at work.

The rules change all the time, the dealers will adapt.

Agreed or by offering further incentives which they pay at cost but worth more to the customer, servicing, car mats, extra spec, valeting etc etc.

Eoan

I called the finance company today and exercised my Right of Withdrawal. 11 days into the agreement. Had to pay £9329 + (£2.64 * 11) = £9358.04

They seemed to think I was making an early repayment to start with, but then realised I was still within the 14 days and were fine about it.

Car now owned by me, finance company are sending a letter of completion. They confirmed I have no contract with the garage, only with them.

Glad that's over.