Voluntary Termination of HP agreement

pcrockatt

jonjamie1970 wrote: »

Agreed, some companies try it on at this point, you should take this up as a task and do as standupguy suggests, get the full report and then if they indeed even send it then start from there. Have you got the original report on file when they collected, theres always the possibility the person collecting did some damage ?

I had a BMW M3 and the guy collected it on a Friday, purely so he could keep it for the weekend before taking it to auction, he told me this but I made sure the forms looked ok.

I think the people that picked it up (Manheim) did do some damage actually. There was a note with the letter saying that the bonnet was damaged and it was a Manheim fault etc. I sent the original collection sheet from the inspector at Manheim with the letter to Honda Finance.

whysitallsocomplicated

Hi

i believe there are some definitions of what fair wear and tear is. I think I have seen them on lease company websites when organising lease company cars. maybe worth a google?

jonjamie1970

pcrockatt wrote: »

I think the people that picked it up (Manheim) did do some damage actually. There was a note with the letter saying that the bonnet was damaged and it was a Manheim fault etc. I sent the original collection sheet from the inspector at Manheim with the letter to Honda Finance.

Did you keep a copy ? Did you ask Honda if they received the letter.

foolishboy

Bank of Scotland did this to me when I returned a car last year. I argued and asked for photos of the items that caused them concern and they backed down immediately.

HTH
FB