Using WHSMith Giftcard online?

I've been given two WHSmith giftcards for Christmas. As we're 30 miles away from a store I've tried to use them online...their website says they can be used online and their is a section within "checkout" to insert the details.

BUT within the payment by giftcard section it asks for a security number for the card and there doesn't appear to be one on either of the cards that have :( There is a "Where is the security number" clicky but it goes to standard bumph and doesn't answer the question.

Getting very fed up and I suspect the answer is that I can't use the cards online.

Can anyone help?
Piglet

Decluttering - 127/366

Digital/emails/photo decluttering - 5432/2024

Comments

  • DCFC79
    DCFC79 Posts: 40,625 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ive just checked and its a bit weird as it says about paying with the giftcard but doesnt mention anything about where the code is

    id give them a call but you cant do that until monday at least
  • cottyh24
    cottyh24 Posts: 188 Forumite
    If they are the same as national book tokens giftcards, it will be on the back in the top right hand corner. You will have to scrape off the silver with a coin or something, and there should be a 3 digit code underneath.

    Having said that, WH Smith are having problems accepting giftcard payments online at the moment.
  • Pitlanepiglet
    Pitlanepiglet Posts: 2,129 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks both, there is no scrape off strip on the cards. I have a feeling that 90 year old M-i-L bought these from the Co-op and as WHS accepting gift cards online seems to be new I suspect that these can't be used online.

    Will ring them on Tuesday and whinge as there is no mention of different cards on their website it just says that giftcards are accepted online.
    Piglet

    Decluttering - 127/366

    Digital/emails/photo decluttering - 5432/2024
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