AVOID - IWANTONEOFTHOSE.COM - thehut group

user051105

It appears that iwantoneofthose.com operated by thehut Group have Christmas all sorted with lots of presents.

But when you come to return a faulty item they then state you are only allowed 14 days if unsuitable and 28 days from delivery for faulty goods.

Of course if you are buying for Christmas and have delivered on 23rd November they then state you have no recourse for any sort of refund and thank you for your business.

So its Christmas Day and my partner has got me a Wireless Sound Hat, a transmitter that plugs into a mp3 player and the hat has a receiver, claims to have a range of 10-12 metres, yet all you get is static and white noise.

Where will we stand with these clowns as the item is faulty, but there returns policy seems to put them clearly at an advantage of not being able to return after 28 days.

From research before thehut group bought the company the policy for christmas was returns upto end of January, pretty much like every other reputable online company.

At the moment I will never purchase anything from

https://www.iwantoneofthose.com
https://www.thehut.co.uk
https://www.zavvi.co.uk

Has anyone else had or about to have these problems with Christmas items purchased.

Thanks and Happy Christmas

custardy

so you havent even contacted them yet start a thread saying avoid?

myusernamehasgone_2

Contact them you dont have the receipt as it was a gift, how could you know when it was purchased your not going to ask the giver and upset them knowing it was faulty!

yunyun

If the gifts were bought using the IWOOT 'glitch' O2 code, then you are probably better off keeping the products

DCFC79

OP i tend to disgree, ive bught stuff from zavvi and the hut before and not had any problems, i havent used iwoot so cant comment on them specifically

why not call them up and ask them,

i take it you have tried the item in another device to see whether its actually faulty or not

on they're site it does say "
I have received my item and it is damaged. What should I do?

Please note if your order has been received damaged we request that you report this within 5 days of your order arriving with you."


taken from here


call them and ask what to do but maybe your partner should have tested it once received

babyfruitella

Think its a bit extreme to start a thread saying AVOID when you've not even attempted to get in touch yet!