Problems with Groupon's Fresh Pixel Design canvas order

pug_in_a_bed

"Stop moaning about her posting. The alternative is that the mods will simply end up deleting this thread."


One of the reasons I think MSE works so well is because of rules like giving businesses permission to post. We get a lot of posts about different companies where somethings gone wrong, and in many cases the offical rep can comment and try to sort things out.

So no I won't stop moaning about it, its all our responsibilities to help mse run smoothly.:D

Pixtrix

me4bargains wrote: »

For the record she was rude on the phone to me and totally dismissive about the fact that I wouldn't get the canvas in time for Christmas despite ordering it on Decmber 2.
The only reason why she has refunded me is because I have gone public about her appalling customer service.
I am really upset about not getting the canvas in time because it was suppose to be a present for my in-laws of their first grandchild who was born this summer.
As I am working today I will have no time to buy them an alternative gift in time.
She has only apologised and refunded me because I have publicly critisized her. Just remember that.

Please stop this now and call me so we can sort this out privately. I did NOT only refund you because of this. I did it to sort the situation out to your satisfaction and frankly this is now turning into a witch hunt as your order has been refunded and the ball is now in your court with regards to your image.

Pixtrix

me4bargains wrote: »

Thanks for being so understanding.
I am not being miserable just really fed up with being let down so badly.
I didn't check my emails last night and when I checked them this morning the refund for my postage costs had been made last night.
Funny that she has now refunded me the cost of the coupon since you posted this morning.

Lorraine, stop this.

Check your emails.